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As of May 5, 2007

Beefing Up Account Security on the Web

The TSP has taken a major step to help keep your account transactions and information on this Web site more secure.  We now require you to log into the Account Access section of this Web site with a longer, more complex Web password — a unique combination of letters and numbers that you can choose yourself or have the TSP's computer generate for you.

If you are already a TSP participant, the first time you log into Account Access after the implementation of Web passwords, you will be prompted to either create your own Web password or request a computer-generated password.  If you are just joining the TSP, the TSP will send you an initial password right after the TSP receives your first contribution.  After you have used that Web password once to log into Account Access, you will be able to change it to a password of your choice.

You will no longer be able to log into Account Access with your TSP Personal Identification Number (PIN).  But keep your TSP PIN!  You will still need it to access your account by telephone via the ThriftLine.  (You will not be able to use your Web password on the ThriftLine.)

Another important factor in keeping your account secure is YOU.  It's up to you to keep your ThriftLine PIN and Web password confidential.  Never give out your ThriftLine PIN or Web password to anyone, and never leave your PIN or password where anyone can see it.  Also, make sure that your new password is only entered on a secure computer terminal.

More information about Web passwords will be available through FAQs and TSP Civilian and Uniformed Services Features.