TSP: Features ch#1, Define ServiceOffice & ThriftLine; 2008 Sep 18

TSP Features for Civilians

Chapter 1 Service Offices

ThriftLine Telephone Numbers
From the 50 States, including the District of Columbia, the Virgin Islands, Puerto Rico, Guam, American Samoa, and Canada, call the following numbers toll-free:

Telephone:		1-TSP-YOU-FRST (1-877-968-3778)
TDD:		1-TSP-THRIFT5 (1-877-847-4385) (for hearing-impaired participants)

International callers who cannot use the toll free number should call (404) 233-4400 (not toll free).

Thrift Savings Plan (TSP)

The TSP is the primary contact for participants who have left Federal service. If you are currently employed, your primary contact for TSP information is your agency or service. TSP participant service representatives also handle questions about loans, contribution allocations, interfund transfers, designations of beneficiaries, and withdrawals for all participants. You can reach our participant service representatives by calling the ThriftLine (see above).

Hours of Operation:		Monday through Friday, 7:00 a.m. through 9:00 p.m. eastern time.

Telephone:		1-TSP-YOU-FRST (1-877-968-3778)

TDD:		1-TSP-THRIFT5 (1-877-847-4385) (for hearing-impaired participants)

International callers who cannot use the toll free number should call (404) 233-4400 (not toll free).

Fax and Mailing Information for the TSP
Make sure you choose the right TSP mailing address for your forms or correspondence. Otherwise, the processing of your request may be delayed.

	*FORMS and CORRESPONDENCE (except* as listed below):**
	Fax Number:		1-866-817-5023
	Mailing Address:		Thrift Savings Plan P.O. Box 385021 Birmingham, AL 35238

	Court Orders and Legal Process Actions (only):
	Fax Number:		(703) 592-0151
	Mailing Address:		TSP Legal Processing Unit Fairfax Post Office CODIS — P.O. Box 4390 Fairfax, VA 22038-9998
	Overnight Delivery:		SI International, Inc. Fair Oaks Facility ATTN: CODIS/TSP Legal Processing Unit Suite 700 11781 Lee Jackson Memorial Highway Fairfax, VA 22033

	Death Benefits Claims (only):
	Fax Number:		(703) 592-0170
	Mailing Address:		TSP Death Benefits Processing Unit Fairfax Post Office DEDIS — P.O. Box 4450 Fairfax, VA 22038-9998
	Overnight Delivery:		SI International, Inc. Fair Oaks Facility ATTN: DEDIS/TSP Death Benefits Processing Unit Suite 700 11781 Lee Jackson Memorial Highway Fairfax, VA 22033

	Loan Payments (Loan Coupon with payment):
	Mailing Address:		Thrift Savings Plan P.O. Box 979004 St. Louis, MO 63197-9000
	Overnight Delivery:		US Bank Box 9004 Government Lockbox SL-MO-C2GL 1005 Convention Plaza St. Louis, MO 63101

	Rollovers and Transfers into the TSP (Forms TSP-60/TSP-U-60 and associated checks)
	Fax Number:		1-866-458-1452 (toll free) or (205) 439-4501 (not toll free)
	Mailing Address:		TSP Rollover and Transfer Processing Unit P.O. Box 385200 Birmingham, AL 35238-5200
	Overnight Delivery:		IBS — TSP Processing Unit 10 Inverness Center Parkway, Suite 610 Birmingham, AL 35242
	NOTE:		Do not submit any withdrawal forms to these IBS or Rollover and Transfer addresses. Instead, use the "Forms and Correspondence" address above.

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Edited on May 19, 2006