Report Number | Report Details and Links |
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200030165 | The Internal Revenue Service Can Better Use Collectibility Information During The Examination Process PDF | HTML Executive Summary | Management Response |
200030131 | Opportunities Exist To Improve Large Corporate Examination Results PDF | HTML Executive Summary |
200030130 | Opportunities Exist To Enhance The International Field Assistance Specialization Program PDF | HTML Executive Summary |
200010152 | Compliance With Requirements For Notifying Taxpayers Of Federal Tax Lien Filings Has Not Yet Been Achieved PDF | HTML Executive Summary |
200010142 | Information Provided To Taxpayers When Requesting Extensions Of The Assessment Statute Of Limitations Can Be Improved PDF | HTML Executive Summary |
200030164 | Management Advisory Report: Enhancing The Electronic Tax Law Assistance Program PDF | HTML Executive Summary | Management Response |
200030163 | The Internal Revenue Service Can Help Small Businesses Save Millions of Dollars In Failure to Deposit Penalties PDF | HTML |
200030149 | Management Advisory Report: The Small Business/Self-Employed Division Will Substantially Stand Up On October 1, 2000 PDF | HTML Executive Summary |
200030144 | Management Advisory Report: The Large And Mid-Size Business Division Substantially Accomplished Organizational Stand-Up PDF | HTML Executive Summary |
200030135 | Letter Report: Reliability Issues with the Coordinated Examination Management Information System PDF | HTML |
200040160 | Management Advisory Report : Administration Of The Earned Income Tax Credit PDF | HTML Executive Summary |
200030162 | The Internal Revenue Service Needs To Better Address Bankruptcy Automatic Stay Violations PDF | HTML Executive Summary | Management Response |
200030161 | The Collection Quality Measure System's Process Can Be Enhanced PDF | HTML Executive Summary | Management Response |
200010147 | Responses To Taxpayers' Requests For Information Did Not Always Comply With The Freedom Of Information Act Or Internal Revenue Service Procedures PDF | HTML Executive Summary | Management Response |
200030143 | Improvements In The Quality Review Program Of Large Corporate Examinations Are Needed To Demonstrate Its Effectiveness PDF | HTML Executive Summary | Management Response |
200020158 | Additional Actions Are Needed To Strengthen The Development And Enforcement Of The Enterprise Architecture PDF | HTML Executive Summary | Management Response |
200020156 | The Information Systems Organization Needs To Incorporate Transition Funding In Its Financial Plan PDF | HTML Executive Summary | Management Response |
200010148 | Letter Report: Compliance With Statutory Requirements for the Disclosure of Collection Information to Joint Filers Cannot Be Determined PDF | HTML |
200030153 | The Internal Revenue Service Should Take Additional Actions To Protect Taxpayer Remittances PDF | HTML Executive Summary | Management Response | Audit Comment |
200020159 | Security Over Taxpayer Data Used In Conducting Compliance Research Should Be Improved PDF | HTML Executive Summary |
200020140 | Actions To Correct Service Center Mainframe Consolidation Contract Administration Issues Have Not Been Completed, But Progress Is Being Made PDF | HTML Executive Summary |
200030154 | Significant Improvements Are Needed In Processing Gift Tax Payments And Associated Extensions To File PDF | HTML Executive Summary | Management Response |
200030151 | The Internal Revenue Service Needs To Improve The Identification And Collection Of Unreported Self-Employment Taxes PDF | HTML Executive Summary |
200030126 | Management Advisory Report: Comparison Of Responses To Small Business/Self Employed Taxpayer Questions From The Electronic Tax Law Assistance Program And Other Internet Tax Law Services PDF | HTML Executive Summary |
200010150 | The Internal Revenue Service Has Significantly Improved Its Compliance With Levy Requirements PDF | HTML Executive Summary | Management Response |
200010137 | Toll-Free Customer Satisfaction Survey Results Should Be Qualified If Used For The Government Performance And Results Act PDF | HTML Executive Summary |
200010136 | Management Advisory Report: Reporting Taxpayer Complaints And Allegations Of Employee Misconduct PDF | HTML Executive Summary |
200010119 | Additional Action Is Needed To Eliminate Illegal Tax Protester Designations |
200010132 | Letter Report: Improvements Have Been Implemented for Directly Contacting Taxpayers and Their Representatives PDF | HTML |
200010118 | Further Improvements Are Needed In Processes That Control And Report Misuse Of Enforcement Statistics PDF | HTML Executive Summary |
200040141 | Additional Emphasis Is Needed To Identify And Resolve Thefts Of Taxpayer Payments PDF | HTML Executive Summary |
200030146 | Opportunities Exist To Identify Unreported Taxes From Employer's Quarterly Federal Tax Returns PDF | HTML Executive Summary | Management Response |
200010145 | Improvements Are Needed To Ensure Control And Accountability Over Automated Data Processing Assets PDF | HTML Executive Summary |
200010138 | Administration Of The Prime Contract Can Be Improved PDF | HTML Executive Summary |
200030124 | The Internal Revenue Service Should Strengthen System Controls And Reevaluate The Purpose Of The Enforcement Revenue Information System PDF | HTML Executive Summary | Management Response |
Report Number | Report Details and Links |
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200030127 | Letter Report: Collection Was Suspended Indefinitely for Some Accounts Because of Control Weaknesses in Processing Taxpayer Claims PDF | HTML Management Response | Audit Comment |
200010129 | Additional Management Actions Are Needed To Ensure The Timely Processing Of Customer Applications For Employee Plans And Exempt Organizations Technical Determinations PDF | HTML Executive Summary |
200010125 | Appeals Customer Satisfaction Survey Results Should Be Qualified If Used For The Government Performance And Results Act Requirements PDF | HTML Executive Summary |
200030123 | Procedures For Installment Agreements With In-Business Taxpayers Need To Be Strengthened PDF | HTML Executive Summary |
20001c134 | Incurred Cost Audit, TIRNO-95-C-00099 PDF | HTML |
20001c133 | Audit of Final Voucher, TIR-94-0042 PDF | HTML |
200030128 | The Internal Revenue Service Needs To Improve The Development And Management Oversight Of The Collection Field Function Inventory Priorities PDF | HTML Executive Summary | Management Response | Audit Comment |
200030122 | Management Advisory Report: Actions To Improve The Automated Collection System Should Be Taken Within A Sound Strategic Framework PDF | HTML Executive Summary | Management Response |
200030112 | Estimated Tax Penalty Assessment Processes Create Significant Taxpayer Inequity PDF | HTML |
200030121 | Further Testing And Refinement Are Needed Before Expanding Case Resolution Authorities For Currently Not Collectible Accounts PDF | HTML Executive Summary | Management Response |
200030120 | Expanding The Electronic Tax Law Assistance Program PDF | HTML Executive Summary | Management Response |
200010116 | Taxpayers Should Be Provided Timely Service When Appealing Denied Requests Under The Freedom Of Information Act PDF | HTML Executive Summary |
200020117 | Management Advisory Report: Lessons The Internal Revenue Service Can Apply From Its Year 2000 Efforts To Improve The Management Of Its Systems PDF | HTML Executive Summary |
200010114 | The Internal Revenue Service Has Significantly Improved Compliance With Legal And Internal Guidelines When Seizing Taxpayers’ Property PDF | HTML Executive Summary |
200030115 | The Internal Revenue Service Processed Most Estate And Gift Tax Returns Accurately, But Some Estates Did Not Receive The Maximum Tax Credit PDF | HTML Executive Summary | Management Response |
200010110 | Letter Report: Documents Containing Official Use Only Material Were Available For Public Use Without Redaction PDF | HTML Management Response |
200010109 | The Identification And Reporting Of Potential Fair Debt Collection Practices Act Violations Can Be Improved PDF | HTML Executive Summary |
200030111 | Improvements Are Needed In Resolving In-Business Trust Fund Delinquencies To Prevent Tax Liabilities From Pyramiding PDF | HTML Executive Summary | Management Response | Audit Comment |
200010105 | Letter Report: Improvements Are Needed In The Internal Revenue Service's Federal Financial Management Improvement Act Remediation Plan PDF | HTML |
200010104 | Management Advisory Report - Violations Of The Fair Debt Collection Practices Act Resulting In Administrative Or Civil Actions (Fiscal Year 2000) PDF | HTML Executive Summary |
20001c113 | Agreed Upon Procedures for TIRNO-98-C-00041 PDF | HTML |
Report Number | Report Details and Links |
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20001c108 | Agreed Upon Procedures for, TIRNO-96-D-00022 PDF | HTML |
200030107 | Letter Report: The Internal Revenue Service Processed Corporation Income Tax Returns Accurately After Year 2000 Changes Were Made PDF | HTML |
200020106 | Computer Security Controls Should Be Strengthened In The Houston District PDF | HTML Executive Summary | Management Response |
200030101 | Management Advisory Report: Duplicate Income Tax Refund Checks Erroneously Mailed To Taxpayers By The Financial Management Service PDF | HTML Executive Summary |
20001c103 | Incurred Cost Audit, Fiscal Year 1999, TIRN0-99-D-00005 PDF | HTML |
20001c102 | Incurred Cost Audit, Fiscal Year 1998, TIR-94-0090 PDF | HTML |
Report Number | Report Details and Links |
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200010100 | GPRA: The Collection Division Should Ensure Proper Disclosure Of The Sample Limitations Relating To Its Customer Satisfaction Measures PDF | HTML Executive Summary | Management Response |
200040087 | Improvements Are Needed To Promptly Resolve Missing Refund Checks PDF | HTML Executive Summary |
200020099 | Significant Risks Need To Be Addressed To Ensure Adequate Oversight Of The Systems Modernization Effort PDF | HTML Executive Summary | Management Response |
200030096 | Letter Report: Internal Revenue Service Efforts To Deal With Executor Commissions Show Promise PDF | HTML |
200020097 | The Internal Revenue Service Should Improve Actions To Protect Its Critical Infrastructure PDF | HTML Executive Summary |
20001c098 | Pre-Award Accounting System Review - TIRNO-99-R-00009 PDF | HTML |
200040093 | More Taxpayers Can Benefit From The New Offer In Compromise Provisions PDF | HTML Executive Summary |
200020095 | The Security And Performance Of Electronic Tax Return Processing Should Be Improved To Meet Future Goals PDF | HTML |
200020094 | A Comprehensive Program For Preventing And Detecting Computer Viruses Is Needed PDF | HTML |
200020092 | Certifying The Security Of Internal Revenue Service Computer Systems Is Still A Material Weakness PDF | HTML Executive Summary |
200020085 | Significant Progress Has Been Made In Consolidating Mainframe Computer Operations, But Risks Remain PDF | HTML Executive Summary | Management Response |
200030088 | Millions Of Dollars In Internal Revenue Service Excess Collections Accounts Could Be Credited To Taxpayers PDF | HTML Executive Summary |
200010091 | Improvements To The Tax Exempt And Government Entities Division's Telephone Operation Would Enhance Customer Service PDF | HTML Executive Summary |
200010090 | Letter Report: Privacy Rights Should Be Given Greater Consideration During Background Investigation Personal Subject Interviews PDF | HTML |
200020089 | Assessment Of The Internal Revenue Service's Plans To Transition Software Development Centers To A Shared Services Model PDF | HTML Executive Summary |
200010086 | Incurred Cost Audit Reports Are Not Effectively Used To Settle Indirect Rates PDF | HTML Executive Summary |
200040081 | Oversight Of Private Vendors For The Credit Card Programs Should Be Strengthened PDF | HTML Executive Summary |
Report Number | Report Details and Links |
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200040071 | Improvements Are Needed In The Chief Counsel's Management Information System To Better Protect Taxpayer Privacy And Rights PDF | HTML Executive Summary |
200040080 | The Toll-Free Telephone Filing Season Planning Process Is Adequate PDF | HTML Executive Summary |
200030077 | The Internal Revenue Service Can Improve Treatment Of Taxpayers During Examinations PDF | HTML Executive Summary | Management Response |
20001c084 | Incurred Cost Audit Fiscal Year 1999, TIRNO-95-D-00068 PDF | HTML |
20001c083 | Incurred Cost Audit Fiscal Year 1998, TIRNO-95-D-00068 PDF | HTML |
200040063 | Increased Attention Is Needed To Ensure Timely, Accurate Determinations On Innocent Spouse Claims For Relief PDF | HTML Executive Summary |
200010082 | GPRA: The Examination Division Should Ensure Proper Disclosure Of The Sample Limitations Relating To Its Customer Satisfaction Measure PDF | HTML Executive Summary | Management Response |
200030076 | Letter Report: The Internal Revenue Service Effectively Implemented A Tax Law That Disqualified Certain Taxpayers From The Earned Income Tax Credit PDF | HTML |
200010079 | Walk-In Customer Satisfaction Survey Results Should Be Qualified If Used For The GPRA PDF | HTML Executive Summary | Management Response |
200010078 | Automated Collection System Customer Satisfaction Survey Results Should Be Qualified If Used For The GPRA PDF | HTML Executive Summary | Management Response |
200040068 | The Internal Revenue Service Needs To Improve Control Of Its Compliance Research Program PDF | HTML Executive Summary |
200030075 | Management Advisory Report: Evaluation Of Reduction In The Internal Revenue Service's Compliance Activities PDF | HTML Executive Summary |
200040067 | Management Adivsory Report: Improved Project Management Is Needed In Modernizing The Internal Revenue Service's Walk-In Program Management Information System PDF | HTML Executive Summary |
200040069 | The Internal Revenue Service's Process For Controlling Filing Season Computer Programming Changes Does Not Ensure Criticalchanges Are Effectively Implemented PDF | HTML Executive Summary |
200020072 | The General Controls Over A Critical Internal Revenue Service Tax Processing Computer System Can Be Strengthened PDF | HTML |
200040070 | Additional Validation And Increased Oversight Are Needed To Effectively Implement The Internal Revenue Sesrvice Restructuring And Reform Act Of 1998 PDF | HTML Executive Summary |
200020074 | The Internal Revenue Service Needs To Develop Security Policies For Local Area Networks PDF | HTML |
Report Number | Report Details and Links |
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200020073 | The Internal Revenue Service Can Improve Software Based Access Controls To Enhance Security For Local Area Networks PDF | HTML |
200040065 | The Internal Revenue Service Needs To Strengthen Guidelines For Measuring The Quality And Timeliness Of The Walk-In Assistance Program PDF | HTML Executive Summary |
200040064 | The Internal Revenue Service Should Enhance Processes And Controls To Protect Taxpayers' Rights When Issuing Third Party Summonses And Making Third Party Contacts PDF | HTML Executive Summary |
200010066 | The Internal Revenue Service Can Improve The Treatment Of Taxpayers During Service Center Audits PDF | HTML Executive Summary | Management Response |
200010051 | Former Employees Had Access To Internal Revenue Service Credit Cards And Computers PDF | HTML Executive Summary |
Report Number | Report Details and Links |
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200040060 | The Process Of Developing Tax Forms For Individual Taxpayers Should Be Further Improved PDF | HTML Executive Summary | Management Response | Audit Comment |
200030062 | Toll-Free Telephone Service Levels Declined In 1999 Despite Costly Efforts To Achieve World Class Performance PDF | HTML Executive Summary |
200030057 | Opportunities Exist For Further Reducing Erroneous Fuel Tax Credits PDF | HTML Executive Summary |
200020052 | The Internal Revenue Service Needs To Assure That All Mission Critical Systems Are Subject To A Full Year 2000 End-To-End Systems Integration Test PDF | HTML Executive Summary | Management Response |
200010061 | Letter Report: The Internal Revenue Service Should Improve Its Process to Ensure the Fiscal Year 1999 Performance Report Will Contain the Information Intended by the Congress PDF | HTML Management Response |
200040053 | The Integrated Submission And Remittance Processing System Development Project Has Made Significant Progress, But Operating Risks Remain PDF | HTML Executive Summary |
200030059 | The Internal Revenue Service Can Improve The Estate Tax Collection Process PDF | HTML Executive Summary | Management Response | Audit Comment |
200040055 | The Internal Revenue Service Needs To Improve Its Coordinated Oversight Of The Substitute For Return Process PDF | HTML Executive Summary | Management Response | Audit Comment |
200040054 | The Internal Revenue Service's Planning Process Needs Improving To Fully Resolve All Issues Affecting Tax Return Processing Activities PDF | HTML Executive Summary | Management Response |
200010058 | The Internal Revenue Service Needs To Improve Its Compliance With Procedures When Processing Requests For Information Under The Freedom Of Information Act PDF | HTML Executive Summary | Management Response |
200040045 | Taxpayers And The Internal Revenue Service Experienced Problems With Some New Tax Provisions PDF | HTML Executive Summary |
20001c056 | Agreed Upon Procedures For ****3a**** (TIRNO-99-R-00009) PDF | HTML |
200010047 | The Internal Revenue Service Needs To Strengthen Its Operating Controls For The Tax-Exempt Bond Program PDF | HTML Executive Summary |
200010044 | Improvements Are Needed In Planning For The Acquisition Of Goods And Services And In Managing Contract Closeouts PDF | HTML Executive Summary |
20001c050 | Agreed Upon Procedures For ****3a**** (TIRNO-99-R-00009) PDF | HTML |
200040029 | The Internal Revenue Service Could Enhance The Process For Implementing New Tax Legislation PDF | HTML Executive Summary |
20001c049 | Agreed Upon Procedures For ****3a**** (TIRNO-99-R-00009) PDF | HTML |
20001c046 | Agreed Upon Procedures For ****3a**** (TIRNO-99-R-00009) PDF | HTML |
Report Number | Report Details and Links |
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200010033 | The Internal Revenue Service Can Further Reduce The Burden On Taxpayers Who Disagree With Proposed Assessments PDF | HTML Executive Summary |
200010026 | The Internal Revenue Service Needs To Improve Telephone Authentication Practices To Better Prevent Unauthorized Tax Account Disclosures PDF | HTML Executive Summary |
200020031 | The Internal Revenue Service Needs To Complete Disaster Recovery And Business Resumption Plans PDF | HTML |
20001c048 | Agreed Upon Procedures For ****3a**** (TIRNO-99-R-00009) PDF | HTML |
200040032 | Walk-In Initiatives For The 1999 Filing Season Improved Customer Service To Taxpayers PDF | HTML Executive Summary | Management Response |
20001c043 | Agreed Upon Procedures For ****3a**** (TIRNO-99-R-00009) PDF | HTML |
20001c042 | Agreed Upon Procedures For ****3a**** (TIRNO-99-R-00009) PDF | HTML |
20001c041 | Agreed Upon Procedures For ****3a**** (TIRNO-99-R-00009) PDF | HTML |
20001c040 | Agreed Upon Procedures For ****3a**** (TIRNO-99-R-00009) PDF | HTML |
200020039 | The Internal Revenue Service Can Improve Information Systems Physical Security PDF | HTML |
200010028 | Cost Savings Can Be Achieved Through Improved Monitoring Of The Treasury Communications System Contract PDF | HTML Executive Summary | Management Response |
20001c035 | Agreed Upon Procedures For ****3a**** (TIRNO-99-R-00009) PDF | HTML |
20001c034 | Agreed Upon Procedures For ****3a**** - (TIRNO-99-R-00009) PDF | HTML |
200020030 | The Internal Revenue Service Needs To Strengthen The Controls Over The Year 2000 Conversion Of Its Telecommunications Equipment PDF | HTML Executive Summary |
200040038 | Management Advisory Report: The Internal Revenue Service Should Improve Controls Over Photocopy User Fees At The Kansas City Service Center PDF | HTML Executive Summary |
200040037 | Management Advisory Report: The Internal Revenue Service Should Improve Controls Over Photocopy User Fees At The Memphis Service Center PDF | HTML Executive Summary |
200040036 | Management Advisory Report: The Internal Revenue Service Should Improve Controls Over Photocopy User Fees At The Fresno Service Center PDF | HTML Executive Summary |
Report Number | Report Details and Links |
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200010027 | The Internal Revenue Service Has Improved Revenue Accounting Controls Over Deposit Discrepancies PDF | HTML Executive Summary |
200010013 | The Internal Revenue Service Has Enhanced Controls Over High Intensity Drug Trafficking Area Funds PDF | HTML Executive Summary |
Report Number | Report Details and Links |
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200020025 | The Internal Revenue Service Can Take Further Action To Ensure A Successful Year 2000 Rollover Period PDF | HTML Executive Summary | Management Response |
200020024 | Management Advisory Report: The Internal Revenue Service Has Made Significant Progress In Converting Minicomputer Systems For The Year 2000, But Risks Remain PDF | HTML Executive Summary | Management Response |
200020023 | Management Advisory Report: Various Risks Remain In The Year 2000 Conversion Effort For Personal Computer Systems PDF | HTML Executive Summary | Management Response |
200010017 | Improvements Are Needed In Planning And Awarding Internal Revenue Service Contracts To 8(A) Businesses PDF | HTML Executive Summary |
200040018 | The Internal Revenue Service Can Improve The Effectiveness Of Questionable Refund Detection Team Activities PDF | HTML Executive Summary | Management Response |
200020022 | Improved Project Management Is Needed To Ready Personal Computers For The Year 2000 PDF | HTML Executive Summary | Management Response |
200020021 | The Internal Revenue Service Needs To Significantly Improve The Inventory Used To Monitor Its Year 2000 Conversion Efforts PDF | HTML Executive Summary | Management Response |
200020019 | Management Advisory Report: The Internal Revenue Service Took Actions To Correct Concerns Raised In Our Report On Computer Component Retirement Decisions For The Year 2000 PDF | HTML Executive Summary | Management Response |
200010016 | The Internal Revenue Service Should Improve Its Process To Ensure That All Government Performance And Results Act Requirements Are Satisfied PDF | HTML Executive Summary |
200010012 | The Interim Revenue Accounting Control System Is Reliable PDF | HTML Executive Summary |
20001c020 | Agreed Upon Procedures for TIRNO-99-D-00001 PDF | HTML |
200030015 | Consolidated Report On Opportunities For The Internal Revenue Service To Improve Service To Business Taxpayers PDF | HTML Executive Summary |
200010014 | The Internal Revenue Service Is Now Tracking Potential Fair Debt Collection Practices Act Violations, But May Not Always Be Properly Reporting Violations PDF | HTML Executive Summary |
Report Number | Report Details and Links |
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200020009 | The Internal Revenue Service Can Increase Storage Capacity On Several Ibm Mainframe Systems Through Improved Maintenance PDF | HTML Executive Summary |
200040011 | The Internal Revenue Service Improved Its Process For Screening Prospective Preparers And Transmitters Of Electronic Returns For 1999 Electronic Filing PDF | HTML Executive Summary | Management Response |
200010005 | The Internal Revenue Service May Not Achieve Its 100 Percent Analysis And Validation Objectives For Year 2000 Readiness PDF | HTML Executive Summary |
200040006 | The Internal Revenue Service Needs To Allocate Adequate Resources To Work Correspondence Cases Timely And Consistently PDF | HTML Executive Summary |
200020008 | The Internal Revenue Service Can Improve Management Controls Over The Year 2000 End-To-End Systems Integration Test PDF | HTML Executive Summary |
Report Number | Report Details and Links |
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200040010 | Management Advisory Report: Percentage Of Rejected Electonically Filed Returns PDF | HTML Executive Summary |
200020007 | The Internal Revenue Service's Oversight Of The Year 2000 Conversion Can Be Strengthened PDF | HTML Executive Summary |
200020004 | The Internal Revenue Service Needs To Encourage Taxpayer Use, Improve Customer Service, And Enhance Computer Controls Of The 941 Telefile Program PDF | HTML Executive Summary |
20001c003 | Audit of Fiscal Years 1996 and 1997 Incurred Costs for TIRNO-94-D-00089 PDF | HTML |
20001c002 | Audit of Fiscal Year 1997 Incurred Costs For TIR-92-0014 PDF | HTML |
20001c001 | Audit of Fiscal Years 1997 and 1998 Incurred Costs for SubcontractorUnder TIRNO-95-D-00067 PDF | HTML |