Sun Wear Return Policy
Introduction
Unwashed, unworn, or defective merchandise may be returned within 30 days of original purchase date. Sun Wear Store requires original package paperwork and packaging material for all returns.
Please keep all original packaging materials to prevent damage to the items. All packaging paperwork will be necessary in order to process any returns and/or exchanges. A Return Authorization number must be requested and reflected on the return package. Sun Wear Store and JNI reserve the right to inspect and/or reject any returned goods. Jack Nadel reserves to charge a restocking fee up to 15% of the purchase price.
In the event of a return and/or exchange, please contact the staff using our Contact Us form. Additional information will be given at this point.
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Return of Goods
You can return the item within 30 days for a full refund. Shipping costs are the responsibility of the purchaser. Any new shipping charges of merchandise are the responsibility of the purchaser.
Jack Nadel International will only credit the original credit card used for the purchase. Please allow 1-2 billing cycles for the refund to appear on your statement.
In the event of a return and/or exchange, please contact the staff using our Contact Us form. Additional information will be given at this point.
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Exchange of Goods
You can return the item within 30 days for a direct exchange. Shipping costs are your responsibility. Any new shipping charges of merchandise are the responsibility of the purchaser.
In the event of a return and/or exchange, please contact the staff using our Contact Us form. Additional information will be given at this point.
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Returns on Damaged Goods
If you are ever dissatisfied with your merchandise due to damages during the shipping process, you must Contact Us within 14 days for a complete refund or exchange. All original shipping paperwork is imperative for this process. JNI is not responsible for lost or misguided items if the proper paperwork and return authorization forms are not utilized.
In the event of a return and/or exchange, please contact the staff using our Contact Us form. Additional information will be given at this point.
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Returns for Defective Goods
If you are ever dissatisfied with your merchandise due to defects in workmanship or materials, you can return them within 14 days for a complete refund or exchange. JNI is not responsible for lost or misguided items if the proper paperwork and return authorization forms are not utilized. We reserve the right to inspect and/or reject any returned goods.
In the event of a return and/or exchange, please contact the staff using our Contact Us form. Additional information will be given at this point.
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