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Contact CVM

We welcome your comments regarding the contents of this site. We would like to know how you are using the documents on this site, and any problems you may be having or suggestions you have for improvement. Send e-mail comments to CVMHomeP@cvm.fda.gov.

How to Report a Pet Food Complaint

To report complaints about pet food (and other animal feed), please contact you state FDA's Consumer Complaint Coordinator(s). Contact information can be found at the list of FDA's Consumer Complaint Coordinators. When reporting, please include as much information as possible, including the specific product name, lot numbers, veterinarian's report and diagnosis, etc.

Please use the subject line to indicate what your message is regarding. Use a subject line like "Structural elements" for problems such as non-working links, broken graphics, or special characters that are not loading properly. Use a subject line like "Content" for comments regarding the content of this site. Content issues would include specific questions about Freedom of Information Summaries, CVM Updates, or Guidelines. Please note: FDA cannot comment about drugs that are in the review process, e.g., we cannot answer a question about when a drug will be approved or not approved.

Address requests for paper copies of guidance documents, CVM Updates, CVM Memos, information fliers, and other documents posted on the Home Page to:

Food and Drug Administration
Center for Veterinary Medicine
Communications Staff
7519 Standish Place, HFV-12
Rockville, Maryland 20855
(240) 276-9300

If you have questions or comments about the Veterinary Master Files, send email to VMSTFILE@cvm.fda.gov

The Center for Veterinary Medicine encourages anyone to contact the agency for assistance, to supply information, or to report a problem with a product.

When and How to Contact the CVM Ombudsman

How to Subscribe to the FDA Veterinarian Newsletter

How to Subscribe to the CVM Update e-Mail List

How to Submit a Freedom of Information Request

How to Comment on Proposed Regulations and Submit Petitions

Veterinary Drug Adverse Reaction Reporting

If you are aware of adverse reactions to veterinary drugs, please report them to the FDA. Information about adverse drug reactions is critical to the CVM's on-going surveillance of animal drug products to assure their continued safety and effectiveness. You may report your experiences on a FORM FDA 1932a, "Veterinary Adverse Experience, Lack of Effectiveness or Product Defect Report". The 1932a is pre-addressed, prepaid postage form that is completed and dropped in the mail. A form may be obtained by writing:

ADE Reporting System
Center for Veterinary Medicine
U.S. Food & Drug Administration
7500 Standish Place
Rockville, MD 20855-2773

You may also report adverse reactions by telephoning the Center for Veterinary Medicine at 1-888-FDA-VETS.

IMPORTANT: The identities all persons and animals is held in strict confidence by FDA and protected to the fullest extent of the law. The reporter's identity may be shared with the manufacturer or distributor unless requested otherwise. However, FDA will not disclose the reporter's identity to a request from the public, pursuant to the Freedom of Information Act.

Reporting Violations of the Federal Food, Drug, and Cosmetic Act

If you find a violation of the laws and regulations enforced by FDA, you may contact your nearest FDA district office, or:

Food and Drug Administration
Center for Veterinary Medicine
Division of Compliance
7500 Standish Place, HFV-230
Rockville, Maryland 20855

FDA's District Offices may also be able to provide you with other assistance and information you need.

Veterinary Links

Web Page Updated by hd - August 6, 2008, 9:26 AM ET

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