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GovDelivery vs. email List Software
GovDelivery was built on the idea that communicating with the public should be simple.

That philosophy extends to all parts of the solution, from setting it up to scaling it across an organization to administering it on a daily basis. It should also be easy for subscribers to use and obtain only the information they want. Subscribers can easily manage all their subscriptions and customize their subscription options all in one place.

Prior to the advent of digital subscription management, public and private sector organizations relied on maintaining email lists using email address books or list software. This technology adequately served organizations' needs to communicate with interested parties for a number of years when websites were less sophisticated. As websites became more complex and demands for improved communication increased, email list software became cumbersome to manage and no longer met organizations' needs.




The chart below compares GovDelivery with email list software.

GovDelivery Digital Subscription Management Typical Email List Software
Out-of-the-box solution with no programming required to launch, maintain, and/or add new subscription options; web-based for seamless upgrades to system Extensive programming required to launch system and add subscription options; upgrades take valuable time and resources
Proprietary Page Watch system automatically monitors changes and proactively generates email alerts to subscribers (or administrators) when content is updated Extensive administrative support required; web content managers typically must send email notices manually when website content changes
Citizens are empowered with 10 to 40 times more subscription choices located throughout the website. One-size-fits-all solution with limited subscription choices in few places on site
Single-user profiles make subscription management easy for citizens and administrators Citizens often required to sign up to many separate lists rather than maintain a single-user profile
300% to 1,100% more subscribers means more information "pulled" by citizens; increases website usage by 20% to 50% Fewer subscription options mean fewer subscribers and return website visits
No software or hardware installation and no hidden costs or consulting fees; unlimited training and support Software and hardware usually required; additional fees required for setup and support




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"We were able to communicate with more citizens, more consistently than ever before. When we are dealing with something as serious as influenza, it is critical that we get information out in a timely manner so citizens can protect themselves - and the email alerts help us accomplish this."

John Stieger, Communications Director Minnesota Department of Health

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