While your business can benefit from tapping into the competencies of outside vendors, you should remain in control of your IT infrastructure while minimizing the management overhead associated with traditional outsourcing arrangements. With Sun, you choose what you want us to manage, and for how long.
Sun tailors our managed services to meet your requirements and agreed-upon goals up front. Our solutions can support your business during transformational periods and/or provide steady operations management for servers, networks, storage devices, security components and more. If your business direction changes, Sun can quickly adapt to your business needs.
The Sun Onsite Operations Management is a customized service providing dedicated resources to ensure the success of your mission-critical environment. Sun technical experts can help reduce operational risk during the implementation of new Sun solutions, such as virtualizing your infrastructure, or simply because you need access to key skills.
Sun Remote Operations Management offers heterogeneous, remote monitoring and management for all components of a customer's IT infrastructure, including systems at the OS level, third-party, and custom applications, databases, networks, security, storage, and the web. The service creates customized solutions for your environment based on the components you've selected for Sun to monitor and/or manage
Sun's Single Point of Contact Service eliminates the need to make multiple calls to multiple vendors. You can contact Sun when support is needed, and our experts will take on the responsibility for managing service contracts on behalf of your organization.
The Sun Dedicated Technical Support Engineer Service provides you with unique, relationship- based support from an expert with critical knowledge about your Sun software solution and its environment, so you get continued guidance on best practices and problem avoidance. The service gives you proactive advisory and reactive support that helps you improve availability by avoiding unplanned outages and recovering quickly from incidents that do occur.
Managed Hosting From Sun
Now you can extend your managed services engagement with Sun to include our managed hosting capabilities. We provide network and site security, with protection against fire, earthquakes, flooding, and other natural disasters. We even offer biometric access control option and bullet proofing, if needed. And your systems will be housed in private cabinets, dedicated cages, or private suites.
We provide 24x7x365 services in facilities with redundant power, cooling, and network topologies with no single
point of failure and bandwidth expansion capabilities. And we offer service level agreements for power, cooling,
and network availability, along with extensive reporting.
Sun Managed Relocation Service offers the planning and execution to support relocations due to datacenter consolidations, expansions, or redesigns. From one location to another, or within a datacenter, Sun offers a single point of contact to coordinate and manage every aspect of the move, including multi-vendor equipment relationships, all while managing risk and reducing disruption and downtime.
Contact Sun
Discuss your IT business needs with a Sun sales representative. The Sun representative will help you understand Sun's products and services.
A key component of the Sun Remote Operations Management solution includes management of CPS's 600 routers and switches, WAN and LAN interfaces, and other ancillary equipment. Sun also helps CPS achieve nearly $1 million in annual savings. "With a network that supports more than 100,000 PCs and 900 servers at 600 sites, Sun [Remote] Operations is essential in helping us keep the Chicago Public School network functioning smoothly" - Maurice Woods, deputy CIO, PMO services.
