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Frequently Asked Questions

Thursday, October 23, 2008


1. How do I get FOX News Channel?

2. I am trying to get into FOX Fan Central, but am having problems with the site. What do I do?

3. I'm interested in getting access to the FOX Fan section and watching online video. Do I need special software?

4. How do I order a tape or transcript?

5. I need information about a story that appeared on FNC. How do I get it?

6. How can I contact my local FOX affiliate?

7. Does FOX News Channel provide closed captioning?

8. How can I write to a specific FNC show?

9. How do I find older articles on FOXNews.com?

10. I became a FOX Fan, how do I get my discount at the FOX News Shop?

11. How do I apply for an internship at FOX News Channel?

12. How and where do you get your poll results?

13. What are these Digg and Del.icio.us buttons on story pages?

14. Why isn't my question on this list?


1. How do I get FOX News Channel?

If you have access to cable, call your local cable operator and tell them you want FNC. We are available on Direct TV, on Dish Network, and on C-band, as well as these providers:

Sky Angel: 800-SKY-ANGEL (800-759-2643)
Superstar: 800-395-3251
Netlink: 800-438-4655
Turner-Vision: 888-999-5695
Satellite Providers: 800-432-8876

If you are outside the U.S., click here.

If you are living on a college campus, write us at foxoncampus@foxnews.com.

Unfortunately, we can do very little to convince a specific cable affiliate to pick up FOX News Channel. Your requests mean a lot though — call them up and say "I want my FNC!"


2. I am trying to get into FOX Fan Central, but am having problems with the site. What do I do?

If you are having problems accessing FOX Fan Central, go here.

If you cannot access the site or have problems, please e-mail us at viewerservices@foxnews.com.


3. I'm interested in getting access to the FOX Fan section and watching online video. Do I need special software?

There are a few basic requirements in order to take advantage of the content and features of the FOX Fan section. Click here to find out what they are.


4. How do I order a tape or transcript?

Click here to purchase tapes of War Stories with Oliver North.
Click here to purchase any FOX News Channel Specials.
• Transcripts or tapes of other shows are not available at this time.


5. I need information about a story that appeared on FNC. How do I get it?

If the story appeared on your local FOX affiliate (your local morning or evening news), you should contact that affiliate directly. Click here for a list of FOX affiliates alphabetized by city.

If the story appeared on FOX News Channel, check out our topics and guest archive for our primetime programming. If you still can't find it, write us at YourComments@foxnews.com. The more specific you can be about when the segment in question aired, the more likely we will be able to help you.


6. How can I contact my local FOX affiliate?

Click here for a FOX affiliate address list alphabetized by city.


7. Does FOX News Channel provide closed captioning?

We do! Closed Captioning is now available for both daytime and primetime shows.


8. How can I write to a specific FNC show?

Click here for our master e-mail address list.


9. How do I find an older article on FOXNews.com?

To find an article you saw previously on FOXNews.com, use the search engine in the upper left-hand side of the page. You may also go to the most current article on the subject you are interested in; the articles that have run on that subject in the past will be linked on the right hand side under "related stories" and "background info."


10. I became a FOX Fan, how do I get my discount at the FOX News Shop?

To use your discount at the FOX News Shop, wait 2 hours after clicking "submit" on the FOX Fan registration page and then:

I. Go here. Click and move the black dot from "Retail customer" to "FOX Fan." Type in the e-mail address you used to register as a FOX Fan, then scroll down the page and click "submit." If it says it does not have you listed as a FOX Fan, please write us at viewerservices@foxnews.com.

II. Next you will have to pick a user name and password specific to the FOX News Shop. You will use these everytime you return to purchase something. Fill in the rest of the information to register with them. When done, scroll down and click "register."

III. Enjoy shopping!

If you have any questions you may call FOX News Shop customer service Monday through Friday, 8AM - 8PM EST, Toll Free, at 1.877.588.8932, or e-mail ecustomercare@eCompanyStore.com


11. How do I apply for an internship at FOX News Channel?

FOX News is committed to training the next generation of journalists. Get a head start in your career and an unfair advantage in the job market with an FNC internship.

To be considered forward your resume to:
FOX News Channel
Dept. of Human Resources
1211 Avenue of the Americas
New York, NY 10036
Fax: 212-301-8588
E-mail: Resume@foxnews.com

* You must receive school credit for your internship to be considered.


12. How and where do you get your poll results?

FOX News/Opinion Dynamics Polls are conducted via telephone through a process called 'random digit dialing.' Random sampling is the best way to select respondents that will be representative of the entire population. FOX News typically interviews approximately 900 people nationwide for its biweekly poll.


13. What are these Digg and Del.icio.us buttons on story pages?

Digg and Del.icio.us buttons are for stories you find on FOXNews.com that you want to keep forever. If you come across a story that you want to save, just bookmark it by clicking on the Del.icio.us or Digg This! button, and you'll save it right on the Web to access from anywhere.

You must have an account with one of the sites to use these buttons. For a Del.icio.us account, register here. For Digg account, register here If you already have a Digg.com or Del.icio.us account, you'll simply need to sign in.


14. Why isn't my question on this list?

Maybe it will be next time you check. Let us know what it is by e-mailing YourComments@foxnews.com and we will get back to you with an answer.

If you are looking for more inside or behind-the-scenes information, you will find the answer to everything you'd ever want to know about FOX News Channel by clicking over to FOX Fan Central!


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