GEMPLER'S - Ordering Information
Internet Orders: To help you find products online, product search and department links are available on the
left-hand side of every page. To place an Internet order, find the items you wish to purchase and add each item to
your shopping cart by clicking the item's "Add to Cart" button. You may also add items to your shopping
cart using the Catalog Quick Order form. You can review the items in your shopping
cart by clicking the "Items In Your Cart" link at the top of any page. Once you have added to your shopping
cart all of the items you wish to order, click the "Check Out" link at the top of any page to begin the
secure check-out process. If you have questions on any of our products, visit
our online Technical Services Resource Center. If you need assistance placing
an Internet order, please
contact us or call Customer Service at 1-800-332-6744.
Phone Orders: To place a phone order call 1-800-382-8473. If you have questions about any of our products, call Technical Services at 1-800-874-4755.
Mail Orders: Please use the handy order form in your catalog or download an order form that you can print.
Fax Orders: For 24-hour convenience, fax your order toll free to 1-800-551-1128 using the order form in your catalog, or download an order form that you can print and fax, or fax us your purchase order form.
Purchase Orders: We accept purchase orders from accredited universities, governments, businesses and non-profit organizations.
Special
Orders: Our vendors carry thousands of items we don't
carry in our catalog or web site. Our Tech Services Department
will try to locate the item you just can't find. Contact
our Technical Services Department at 1-800-874-4755 or fill
out our online Special
Order form for all your special order
needs.
International Orders: It is easy to do business with GEMPLER'S® anywhere in the world. Our Export Sales staff will work with you on any special project, with delivery and pricing information. Inquiries and orders will be handled via your choice of fax, phone, mail, E-mail or Internet.
Additional information.
Información en español.
Phone: 1-608-662-3301
Fax: 1-608-662-3360
E-mail: export@gemplers.com
| Mail: |
GEMPLER'S
Attn: Corporate Sales
P.O. Box 44993
Madison, WI 53744-4993 USA
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International Resellers:
If you are a distributor outside the U.S. and Canada and are interested in selling our products, please contact: export@gemplers.com.
Large Volume Discounts, Quotes, & Bids: If you are ordering in greater quantities than our largest quantity price break stated in our catalog or on our website, or if you need a quote on an order, or if you are sending out bids or contracts, contact our Corporate Sales staff.
Phone: 1-800-769-9225
Fax: 1-800-551-1128
E-mail: corpsales@gemplers.com
| Mail: |
GEMPLER'S
Attn: Corporate Sales
P.O. Box 44993
Madison, WI 53744-4993 USA
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Technical Services: If you have questions regarding any of our products, call Technical Services at 1-800-874-4755 or visit our online Technical Services Resource Center.
Credit Cards: We accept Visa®, MasterCard®, American Express®, Discover® and GSA SmartPay®, for fax, phone, mail, and Internet orders.
Check or Money Order: Payment may be made with check or money order when ordering by mail. Payment must be made in U.S. dollars. Please do not send cash through the mail.
Open Account: Open account terms are net 30 days. Payment may be made on open account when placing fax, phone, mail, and Internet orders.
Prices: All prices published on our website are in U.S. dollars and must be paid in U.S. dollars.
Note: In the rare event of a pricing error, GEMPLER'S® reserves the right to charge the correct price. We also reserve the right to change prices without notice should market commodity conditions unforeseeably change. |
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Number of shipping days for
normal UPS/FedEx ground service*
Alaska, Hawaii, and Puerto Rico: The following methods of delivery are available for orders shipped to Alaska, Hawaii, and Puerto Rico:
- Next Day Air
- 4th Class U.S. Postal Service
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- Second Day Air
- U.S. Postal Service Priority Mail
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Standard Shipping and Handling Policy Within the 48 Contiguous States: We have a simple policy. Shipping and
handling charges are based on the dollar amount of your order. The rate chart shown here makes it easy to calculate.
These rates include handling and apply to normal ground service for orders meeting UPS/USPS/FedEx weight and
dimension standards. Orders that cannot by shipped via normal ground service are shipped via an alternate means,
and you pay the actual freight charges.
Ground Shipping Rate Chart:
| Purchase Total |
|
S&H Charge* |
| Business Saver Plan Member |
|
FREE (See below.) |
| $00.01 - $29.99 |
|
$8.85 |
| $30.00 - $49.99 |
|
$10.85 |
| $50.00 - $99.99 |
|
$12.85 |
| $100.00 - $149.99 |
|
$15.85 |
| $150.00 - $199.99 |
|
$18.85 |
| $200.00 - $299.99 |
|
$21.85 |
| $300.00 - $499.99 |
|
$26.85 |
| $500.00 and up |
|
$29.85 |
* for 48 contiguous states only
Other Shipping Methods: Actual shipping charges apply for other shipping methods, including UPS First Day Air, UPS Second Day Air, UPS Third Day Select, and U.S.P.S. First Class.
Gempler's Shipping Saver: With an initial payment of $39, you can eliminate shipping and handling charges on orders placed during the following 12-months. Applies to orders shipping to the 48 contiguous states. Special orders, express and international shipping, orders requiring special handling and orders that include items shipped by motor freight are not included. GSS is for use by the GEMPLER’S Shipping Saver buyer only. For organizations with multiple buyers, a GSS must be purchased for each buyer. Specify 12SAVEPLAN with your order.
Shipping Policy Outside the 48 Contiguous States: For all orders shipped outside the 48 contiguous states, you will be charged the actual shipping charges. Call for a quote if sending a check. Items which do not meet UPS/USPS/FedEx weight and dimension standards are noted as such and shipped via an alternate means. You pay actual freight charges. When placing an Internet order, you may request when you check out that you be contacted with confirmation of shipping charges before your order is shipped.
Package Pickup: We would prefer to ship your order to you, but if it is necessary for you to pick up your order, we will notify you by phone as
soon as your order is ready. Pick up orders will be ready at our Janesville, Wisconsin warehouse within 24 hours.
We occasionally make our customer list of names, addresses and purchase information available to carefully screened companies and organizations whose products and activities might be of interest to you. If you prefer not to have your information shared with other companies, or if you prefer to receive only two of our catalogs a year (Spring and Fall), copy your mailing label exactly and mail it with your request to:
GEMPLER'S
Mail Preference Service
P.O. Box 44993
Madison,WI 53744-4993 |
100% Satisfaction Guarantee: If you're not satisfied with your purchase, we'll give you your choice of a full credit, equal exchange or your money back. Simply follow the instructions on the back of the packing slip you received with your order, or call our Customer Service Department toll free 1-800-332-6744 (outside USA, call 1-608-662-3301).
Local Safety Standards & Regulations: Products sold by GEMPLER'S are designed to meet stated U.S. safety standards and regulations. Because local safety standards and regulations vary significantly, GEMPLER'S cannot guarantee that our products meet all applicable requirements in each locality. The purchaser assumes all responsibility for compliance with safety standards and regulations in those localities in which the products will be shipped, sold and used.
Claims: We take great care in filling, checking and packing your order. On rare occasions, a package may be damaged or lost in transit. If a truck shipment is damaged, please note the damage on the delivery receipt. Then call us at 1-800-332-6744.
Shipping Hazardous Products: Products requiring special handling per D.O.T. regulations will require additional shipping charges. For specific details call 1-800-332-6744. |
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LIMITED WARRANTY: EXCEPT AS DESCRIBED IN OUR GUARANTEE,THERE ARE NO EXPRESS WARRANTIES OR IMPLIED WARRANTIES INCLUDING,BUT NOT LIMITED TO,MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. GEMPLER'S SHALL NOT BE SUBJECT TO AND DISCLAIMS: (1) ANY OTHER OBLIGATIONS OR LIABILITIES ARISING OUT OF BREACH OF CONTRACT OR OF WARRANTY, (2) ANY OBLIGATIONS WHATSOEVER ARISING FROM TORT CLAIMS (INCLUDING NEGLIGENCE AND STRICT LIABILITY) OR ARISING UNDER OTHER THEORIES OF LAW WITH RESPECT TO PRODUCTS SOLD OR SERVICES RENDERED BY GEMPLER'S OR ANY UNDERTAKINGS,ACTS OR OMISSIONS RELATING THERETO, AND (3) ALL CONSEQUENTIAL, INCIDENTAL AND CONTINGENT DAMAGES WHATSOEVER.
OWNERSHIP: GEMPLER'S IS A DIVISION OF LAB SAFETY SUPPLY, PO BOX 1368, JANESVILLE, WI 53547-1368.
TERMS: THESE TERMS AND CONDITIONS SHALL CONSTITUTE THE ENTIRE AGREEMENT BETWEEN GEMPLER'S AND THE PURCHASER, AND SHALL BE GOVERNED BY AND CONSTRUCTED ACCORDING TO THE LAWS OF THE STATE OF WISCONSIN AND THE UNITED STATES OF AMERICA. |
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