Booksellers
PUBNET
SAGE Publications, Inc., is a trading partner with PUBNET and is ready to set up SANs for college stores, retail bookstores, and wholesaler customers. Please contact Sage's PUBNET Coordinator at 800-818-7243, or via email at EDI.CustSvc@sagepub.com. PUBNET orders can be processed as soon as SAN #s are in place for existing customers. New customer records will receive expedited attention. Sage's SAN is 204-7217
Return Policy for College Stores, Retail Bookstore and Wholesalers
Authorization: No prior authorization is required.
Requirements: All returns must be in their original and/or unopened sealed condition. Returns will be accepted for the life of the edition and up to 180 days after declared out of print. The original invoice number on which the products were purchased and the reason for the return must accompany all returns.
Claims: Products received damaged must be reported to SAGE Publications within 30 days of delivery.
Claims Department Phone: 800-818-7243 ext. 7278
Claims Department Fax: 805-498-9456
Email: books.claims@sagepub.com
Nonreturnable Products: Video-audio tapes, opened (broken seal) multimedia, including software in the form of diskettes, CD-ROMs, or purchases made on a nonreturnable basis are nonreturnable. Items returned damaged will not be issued credit. Customers will be notified of damaged returns and have the option of requesting that the damaged product be returned to them, at their expense.
Return Address:
SAGE Publications, Inc.
Returns Department
2455 Teller Road
Thousand Oaks, CA 91320
Freight Charges: Return freight charges are the responsibility of the customer. Freight collect shipments will not be accepted. For your protection, we recommend using a traceable shipping method or insured Parcel Post
Out of Print Notification: Out of Print notification for titles put out of print in the preceding month.
Customer Care Contact Information
For questions pertaining to title availability, pricing, ordering, account information, and shipping, please contact our Customer Care Department. We gladly accept orders and inquiries via phone, fax, email and regular mail.
Customer Care Phone: 800-818-7243 or
Customer Care Phone: 805-499-9774
Customer Care Fax: 800-583-2665
Email: order@sagepub.com
Mailing Address:
SAGE Publications
Customer Care
2455 Teller Road
Thousand Oaks, CA 91320
Sales Contact Information
For information about SAGE titles, please contact:
Tim MacPhee
National Accounts Manager
2455 Teller Road
Thousand Oaks, CA 91320
Phone: 800-818-7243 x7516
Fax: 805-375-1733
tim.macphee@sagepub.com
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