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Reliable water, sewer, drainage & solid-waste services
 

We Want to Hear From You

Online Self Service Tools

Report service interruptions, request service changes, pay your bill, and manage your account with Seattle Public Utilities’ online tools. To report website problems please email webteam@seattle.gov.

For questions about specific topics, please use the online tools, email or phone numbers listed under the following categories:

Can’t Find It? For answers to general questions or to send us your comments, use our online form. For immediate attention to utility emergencies or service problems, please call one of the phone numbers listed below.

Contact Us by Phone or Email

24- Hour Emergency  

Water, Sewer, Drainage Emergency Service

(206) 386-1800

24-hour line

Billing and Customer Service

SPU Residential Customer Service - Customer Response Call Center

(206) 684-3000

 Mon – Fri 7:30 AM – 6 PM

SPU Business Customer Service

(206) 684-5800

 Mon – Fri 7:30 AM – 5 PM

TTY Only (Hearing and Speech Impaired)

(206) 233-7241

 

Out of Area

(800) 862-1181

 

Career Contacts 

SPU Human Resources

(206) 684-5822

 

City of Seattle Job Line

(206) 684-7999

Recorded message

Drainage and Sewer

Drainage & Sewer Maintenance

(206) 386-1800

 

Drainage & Side Sewer Permits and Inspections

(206) 684-5362

 

Engineering

Construction Management

(206) 684-5068

 

Contract Bid Information

(206) 684-5132

 

Garbage, Recycling and Yard

Report Missed Garbage, Recycling or Yard Waste Collection

(206) 684-7600

 

Request a Change in Service

(206) 684-3000

 

Commercial Hazardous Waste

(206) 296-3976

King County

Household Hazardous Waste

(206) 296-4692

King County

Apartment Garbage & Recycling

(206) 684-7665

 

Business Recycling Assistance

(206) 343-8505

Resource Venture

Natural Lawn and Garden Hotline

(206) 633-0224

info@lawnandgarden.org

Recycling and Disposal Stations

(206) 684-8400

 

Recycling Questions?

 

Ask Evelyn

Graffiti & Illegal Dumping

Report Graffiti
Illegal Dumping

(206) 684-7587
(206) 684-7587

 

Media Relations

Media Relations

(206) 684-7688

 

Volunteer and Community Programs 

Adopt-A-Street

(206) 684-7647

 

Adopt-A-Drain

(206) 684-7647

 

Creek Stewardship

(206) 684-4163

 

Fall Clean

(206) 233-7187

 

Friends of Recycling

(206) 684-8717

 

Spring Clean Neighborhood Cleanup

(206) 233-7187

 

Storm Drain Stenciling

(206) 684-7624

 

Volunteer Online

   

Water

Business Conservation

(206) 389-7304

 

Residential Conservation

(206) 684-7283

(206) 684-SAVE

Drinking Water Quality Inquiries

(206) 684-3000

drinkingwater.quality@seattle.gov

Surface Water Quality

(206) 684-7587

 

Report Water Main Leaks & Fire Hydrant Repairs

(206) 386-1800

 

High Water Bill Inquiries, Water Availability Certificates, New Construction, & Water Inspections

(206) 684-5800

 

Watershed Tours

(206) 233-1515

 

City of Seattle Phone Directory

City of Seattle Phone Directory

   

Payment Center Mailing Address & Locator

Combined Utility Bill mailing address 

City of Seattle
Department of Finance
PO Box 34016
Seattle, WA 98124-1906

 

 

Payment Center Locations