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Document Delivery Services

Document Delivery Services

Our Document Delivery Services Department allows remote library patrons to request copies. of journal articles, conference proceedings, historical documents, or many other documents housed at the Linda Hall Library.

We are committed to filling every in-scope, properly cited request within 24-48 hours. Requests are processed during the local working hours of 8 am – 5 pm, U. S. Central Time, Monday through Friday. We charge a cost recovery fee to help defray the costs of providing this service.

Fair-Use and Copyright

Warning Concerning Copyright Restrictions

The copyright law of the United States (Title 17, United States Code) governs the making of photocopies or other reproductions of copyrighted materials.

Under certain conditions specified in the law, libraries and archives are authorized to furnish a photocopy or other reproduction. One specified condition is that the photocopy or reproduction is not to be "used for any purpose other than private study, scholarship, or research." If a user makes a request for, or later uses, a photocopy or reproduction for purposes in excess of "fair use," that user may be liable for copyright infringement.

Please read the terms and conditions for items sent by e-mail or Ariel.

This institution reserves the right to refuse to accept a copying order if, in its judgement, fulfillment of the order would involve violation of the copyright law.

Make a Document Delivery Request

Returning Users Logon:

First time users please use our online registration form to make a document delivery request.

Or make a request via:

Fax: 1-816-926-8785
Phone: 1-800-662-1545
Mail: Document Services, Linda Hall Library, 5109 Cherry, Kansas City, MO 64110

Services & Fees

Document Delivery

Non-academic requesters pay a cost recovery fee. Fees for academic requesters are set at a lower rate which is partially subsidized by the library.

Academic: $12.00
Non-Academic: $16.00
Add 25¢ for each page over 50 pages.

Color Copies
Color copies are available upon request for an additional $1.00 per page.

Book Loans
Academic: $12.00
Non-Academic: $16.00
Price per volume. North America only. FedEx Delivery only. Some material, such as reference works, journals, tech reports and conference proceedings are not available for loan.

Service Levels (additional per document)

Regular - within 24 to 48 hours: (no additional charge)
Rush - within 6 working hours: $6.00
Super Rush - within 3 working hours: $12.00
Drop Everything Rush - within 1 hour: $100.00

Delivery Options (additional per document)

E-mail or Ariel delivery is provided at no additional charge. Please read the information on e-mail requirements to ensure you can receive your document. There are also no additional charges if you use your own FedEx account number.

North America
Fax - no additional charge
First Class Mail - $3.00
FedEx 2-Day - $4.00
FedEx Standard Overnight - $5.00

Airmail - $3.00
International Fax - $5.00
International FedEx - $30.00

Additional Services

Search Service
The Linda Hall Library Search Service specializes in the identification of materials on a topic. The Search Service is a cost recovery service that provides more extensive searching of the technical and scientific literature than can be provided by Document Services or our basic Reference Services. Please refer to our Reference Services page for more information on this service.

Requests Received by FAX
$3.00 - Due to additional time required to process requests received by fax, a fee of $3.00 per item is assessed.

Payment Options

Invoice - You can pay by check or money order.
Credit Cards - We accept all major credit cards.

Deposit Account - Minimum $250 (or $500 by wire transfer)
To apply for an account online, click here.
To print an application to mail or fax, click here.

* Contact our Business Office prior to sending a wire transfer, or to establish a deposit account. Call (800)662-1545 ext. 771 or email to

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© 2003-2008, Linda Hall Library, All Rights Reserved
5109 Cherry Street
Kansas City, MO 64110-2498
Phone: (816) 363-4600 or (800) 662-1545
Library Hours:
Monday: 9:00 am - 8:30 pm
Tuesday - Friday: 9:00 am - 5:00 pm
Saturday: 10:00 am - 4:00 pm