Ordering Transcripts

Questions:
(No e-mail orders please.)

transcripts@iastate.edu

General information about ordering a transcript

Transcripts are confidential records and must be ordered by the student whose record is being requested.

About your transcripts:

• Payment must be made at the time of order. Currently enrolled students may apply the charges to their university bill.
• Transcripts released to students are stamped "Issued to Student." Some institutions will not accept transcripts unless mailed by the Registrar.
• For transcripts sent to more than two addresses, complete a separate form or attach a sheet listing additional addresses.
• Transcripts will not be released until delinquent accounts have been paid.
• Transcripts held for current session grades or degrees are mailed approximately two weeks after the end of the term.
• Transcripts held for pick up in 214 Enrollment Services Center (formerly Alumni Hall) must be claimed within 30 days. Picture identification is required to pick up transcripts.

Ordering: Payment must be made at the time of the order (credit card orders are considered payment). All transcript requests must include the full name and former name(s), if applicable, used while attending ISU; current address; daytime phone number; birth date; university ID or last four digits of social security number; dates of attendance and degrees received at ISU; and the complete address of where the transcript is to be sent. Note: mailed and faxed requests must include your original signature. Computer generated signatures are not valid. E-mail orders are not accepted. You may use one of the methods below.

Before 1996: If you attended Iowa State University before 1996 use either the Fax or Mail method as described below.

After 1996: Use the AccessPlus order process if you were a student who attended Iowa State University Fall semester 1996 or later. You will need to know your Access PIN/PASSWORD. After login, select the "Student" tab and then "Grades and Transcripts." If you do not know your AccessPlus Pin/Password, see the options below.

FAX: Avoid duplication!  Either fax or mail; please do not do both.  You will be charged for duplicate orders.
Download the form OR write a letter including signature and the detailed information listed above under Ordering.

FAX to 515-294-1088

Mail: Avoid duplication!  Either fax or mail; please do not do both.  You will be charged for duplicate orders.
Download the form, complete the form on your computer using Adobe Acrobat Reader (your original signature must be included) OR write a letter including signature and the detailed information listed above under Ordering.

Mail your request to:
Office of the Registrar
214 Enrollment Services Center (formerly Alumni Hall)
Iowa State University
Ames, IA 50011-2011

In Person: Complete a transcript request form, available in the lobby of 214 Enrollment Services Center (formerly Alumni Hall).

Cost: $12 per copy. You will be charged for duplicate orders.

Payment: Credit card (Mastercard or VISA), check (payable to Iowa State University) or cash (exact amount only). Payment must be made at the time of the order (credit card orders are considered payment). Currently enrolled students may apply the charges to their university bill.

Processing: Orders are normally processed within 2 working days, except during peak periods at the start and end of the term; allow additional time for mail delivery to your destination.

Receipts: The Office of the Registrar does not provide receipts. Your order page from AccessPlus, credit card bill and/or bank statement can be used as your receipt.

Unofficial Transcripts: The Office of the Registrar does not provide unofficial transcripts;  however, if you were enrolled Fall 1996 or later, you may obtain an unofficial copy of your transcript through AccessPlus on the World Wide Web. Students may print transcripts from AccessPlus. However, these transcripts are unofficial and will not show your name or ID number. Since an unofficial transcript is not an official document, it is rarely accepted for official transactions.

Security: The Office of the Registrar does not accept orders by e-mail. Never send confidential information by e-mail. Also see Social Security Number Protection Policy.