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Radiocast: Navigating the ER - Using Urgent and
Emergency Care
Debra: This is Healthcare 411: Information for better
health. Don’t wait until an emergency to learn the ins and outs of using urgent
or emergency care. AHRQ Director Dr. Carolyn Clancy has some advice:
Dr. Clancy: If it’s a true emergency, seek care immediately. However, the
rules for where to seek care and what qualifies as an emergency can vary from
plan to plan. The best answer is to call your health plan. But, sometimes
deciding if your issue is a real emergency is a judgment call. It’s also
important for you to know what kinds of medical problems, conditions, or
injuries are defined by your health care plan as emergencies.
Debra: For more information check out AHRQ’s guide called "Questions and
Answers About Health Insurance," available online at
ahrq.gov/consumer. To learn
more about this and dozens of other health topics go to
healthcare411.ahrq.gov.
Healthcare 411 is produced by AHRQ, the Agency for Healthcare Research and
Quality, part of the U.S. Department of Health and Human Services. I’m Debra
James for Healthcare 411.
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