Alert: The Retail Equation (formerly The Return Exchange)
Return policies vary tremendously from one retailer to another. But, one thing that you may notice is that more retailers require a license (or government-issued ID) when you return or exchange merchandise. Retailers say they do this to keep better track of possible return fraud. Many major national retailers now outsource the collection of return and exchange data to a California-based company called The Retail Equation (formerly known as The Return Exchange).
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