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The National Council on Disability (NCD) is an independent federal agency that makes recommendations to the President and Congress to improve the quality of life for Americans with disabilities and their families. NCD first proposed a civil rights law for people with disabilities, and the Americans with Disabilities Act was signed into law in 1990. The purpose of NCD is to promote policies, programs, practices, and procedures that guarantee equal opportunity for all individuals with disabilities, regardless of the nature or severity of the disability; and to empower individuals with disabilities to achieve economic self-sufficiency, independent living, inclusion and integration into society. For information, resources and related links, go online to www.ncd.gov.

The National Disability Rights Network (NDRN) is the nonprofit membership organization for the federally mandated Protection and Advocacy (P&A) Systems and Client Assistance Programs (CAP) for individuals with disabilities. The P&A/CAP network is the largest provider of legally based advocacy services for people with disabilities in the U.S. The NDRN serves a wide range of people with disabilities, including (but not limited to) those with cognitive, mental, sensory and physical disabilities. For specific resources and assistance, go online to www.ndrn.org.

The U.S. Department of Education provides training and information to parents of infants, toddlers, children and youth with disabilities, and to people who work with parents to enable them to participate more fully and effectively with professionals in meeting the educational needs of their children with disabilities. For more information, visit www.ed.gov.

U.S. Department of Housing and Urban Development (HUD)Fair Housing and Equal Opportunity offers resources and answers questions about the housing rights of people with disabilities, and the responsibilities of housing providers and building and design professionals according to the federal law. For more information, go online to www.hud.gov/offices/fheo/disabilities.


Services and Resources for Consumers with Disabilities

Relay Services

Telecommunications relay services link telephone conversations between individuals who use standard voice telephones and those who use text telephones (TTYs). Calls can be made from either type of telephone to the other type through the relay service.

Local Relay Services

States provide relay services for local and long distance calls. Please consult your local telephone directory for information on the use, fees (if any), services, and dialing instructions for that area.

Federal Relay Service

The FRS, a program of the U.S. General Services Administration (GSA), provides access to TTY users who wish to conduct official business nationwide with and within the federal government. The toll-free number is 1-800-877-8339.

For more information on relay communications or to obtain a brochure on using the FRS, please call toll-free 1-800-877-0996.

Other Services

Consumers who are deaf or hard of hearing, or who have a speech impairment, and use a TTY may receive operator and directory assistance for calls by calling toll-free 1-800-855-1155.

Check the introductory pages of your local telephone directory for additional TTY services.

For a copy of the U.S. Government TTY Directory, please visit www.gsa.gov/frs or write Federal Citizen Information Center, Department TTY, Pueblo, CO 81009.


National Library Service for the Blind and Physically Handicapped (NLS)
Library of Congress
Washington, DC 20542
202-707-5100, Fax: 202-707-0712
Toll free: 1-800-424-8567
E-mail: nls@loc.gov
Website: www.loc.gov/nls

NLS offers the free loan of recorded and braille books/magazines, music scores in braille and large print, and specially designed playback equipment to residents of the U.S. who are unable to read or use standard print materials because of visual or physical impairment. Service is also extended to eligible American citizens residing abroad. While NLS administers the program, direct service is provided through cooperating libraries. Contact NLS for application forms and addresses of cooperating libraries.

 
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