Wednesday, January 14, 2009

ALERT - Grants.gov Applicant Login Issue

If you are an applicant who has renewed, modified or registered with the Central Contractor Registration (CCR) after December 31, 2008 and cannot login to Grants.gov please contact the Grants.gov Contact Center (1-800-518-4726/support@grants.gov).

Grants.gov is currently experiencing an issue pulling the nightly data extract from CCR. If you have verified your CCR registration is active and you call the Grants.gov Contact Center please have the following information available so that Grants.gov can manually enter your information into the Grants.gov system to activate your Grants.gov username and password.

DUNS, DUNS plus 4, legal business name, government business primary POC email address, M-PIN, registration date with CCR, applicant name, phone number and email address.

Grants.gov will create a customer service ticket for your call and notify you once your Grants.gov username and password are active.

Regards,
Grants.gov

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