October 7 - 10, 2008 Instructor: Veroneca Burgess Washington, DC $995 January 12 - 15, 2009 Instructor: Loretta Ellis Seattle, WA $995 January 26 - 29, 2009 Instructor: Veroneca Burgess Washington, DC $995 February 24 - 27, 2009 Instructor: Calvin Smith Dallas, TX $995 March 3 - 6, 2009 New York, NY $995 March 17 - 20, 2009 Instructor: Calvin Smith San Francisco, CA $995 March 31 - April 3, 2009 Instructor: Calvin Smith Denver, CO $995 April 6 - 9, 2009 Instructor: Haywood Perry Washington, DC $995 April 7 - 10, 2009 Instructor: Ricardo Sims St. Louis, MO $995 April 28 - May 1, 2009 Philadelphia, PA $995 May 5 - 8, 2009 Instructor: Veroneca Burgess San Diego, CA $995 June 1 - 4, 2009 Instructor: Veroneca Burgess Washington, DC $995 June 23 - 26, 2009 Instructor: Calvin Smith Albuquerque, NM $995 July 7 - 10, 2009 Virginia Beach, VA $995 July 27 - 30, 2009 Instructor: Mark Meza Washington, DC $995 August 4 - 7, 2009 Instructor: Calvin Smith Las Vegas, NV $995 September 8 - 11, 2009 Instructor: Norma Warner Washington, DC $995 September 14 - 17, 2009 Atlanta, GA $995
Overview:
Prepare for your new position as an equal employment opportunity (EEO) counselor. You study the fundamentals of discrimination, informal inquiry, protected groups, sexual harassment, EEO laws and legal considerations, burdens of proof, report writing, and the rights and responsibilities of employees and management. You also learn to collect, analyze and prepare information pertinent to discrimination allegations of all types.
New EEO counselors.
Distance Education Option: EEO Counseling via GS Online (EEOP7002N) . View Course Selection Guides .
Discuss communication skills needed in EEO counseling Conduct an initial EEO complaint interview Inform parties of their rights and responsibilities Prepare a plan of inquiry to develop a course of action Interview witnesses including the responsible management official(s) and the accused Gather, review and summarize, relevant documents Analyze and present the data gathered to the parties Apply conflict resolution skills to assist parties in resolving the issue(s) Explain the formal complaint process to the aggrieved Review reporting, notification, and special procedures under the laws Outline the EEO counselor’s report Discuss the laws that protect employees and applicants from discrimination
Syllabus -- Basic EEO Counseling, EEOP7100D, Grad. School, USDA
Day one of four:
Introduction
Course Objectives
Pre/Post Course Assessment Questionnaire Equal Employment Opportunity Counseling
Introduction to counseling
Meaning of EEO
What are the objectives in EEO Counseling
Why EEO Counselors
Your role as an EEO Counselor
Working with management
Your role and the personnel office
Your authority
Collateral assignment
Broadening your horizons
Interpersonal communications
Listening
Bars to listening
Additional thoughts on effective communications
End Day One
Defining Protected Groups
Defining the classes covered by EEO laws
Four traditional classification schemes
Definitions for "Protected Groups"
Definition of "Handicapped Person"
Definition of age discrimination
Definition of religious discrimination
Definition of reprisal
Definition of sex discrimination Discrimination Complaint Process
Introduction to the complaint process
EEO Complaint process
Bases alleged in formal complaints
Issues alleged in formal complaints
EEO case preparation in the Federal sector
Charts: EEO process
Developing resolutions
End Day Two
Legal Considerations
The United States Court System
Burden of proof requirements
Damage awards
Establishing a Prima Facie Case of Discrimination
Preponderance of evidence
Types of judicial relief
Defining issues and bases
Understanding the theories of discrimination
Analyzing allegations of discrimination EEO Counselor Duties
Duties of an EEO Counselor
EEO counseling do's & don'ts
The EEO counseling process
Planning the inquiry
Assessing the situation
Determining the appropriate resolution techniques
Tips on interviewing
Tips on taking notes
Briefing the EEO Officer and recommending improvements
Quick Reference Guide
End Day Three
Sexual Harassment
Guidelines on sexual harassment
Review of the Meritor Decision
Implications of Meritor v. Vinson
Identifying sexual harassment
Receiving a sexual harassment allegations
Quick and appropriate action
Talking with the alleged harasser
Talking with the witnesses
Personal behavior checklist Report Writing
Writing a report when employee files a complaint
Briefing the EEO Officer and recommending improvements
Checklist for EEO Counselor Reports
Guidelines for EEO Counselor Reports
Report writing Practical Applications
Attempting and informal resolution
Counseling self critique
Preparing the report End Day Four
