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HSPD-12 Roles
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You are here: Home \ Issuer/Activator Role |
| Issuer/Activator Role |
The HSPD-12 Issuer/Activator is responsible for receiving the credential from the card printing facility and securely storing it, handing the credential to the applicant, and providing activation assistance to the Applicant if required. In many cases, the Issuer/Activator is also a Registrar and mainly staffed by GSA MSO Registrars.
All Issuer/Activators must complete the web-based HSPD-12 Issuance/Activator training, be certified and designated by a Role Admin, be sponsored and issued a LincPass before beginning HSPD-12 responsibilities.
- Receive the credential from the card printing facility and securely store it
- Issue the credential to the individual after verifying their ID.
- Retrieve the credential if activation fails and note the reason for the failed activation.
- Provide activation assistance to the Applicant (if necessary).
- Perform Attended Activations for Applicants without fingerprints or who encounter Unattended Activation issues.
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