Communicating for Results
September 29 - 30, 2008 Instructor: Teri Hocking Washington, DC $525 October 28 - 29, 2008 Instructor: Teri Hocking Washington, DC $545 January 12 - 13, 2009 Instructor: Ellen Chmar Washington, DC $545 March 3 - 4, 2009 Instructor: Elizabeth Johnson Long Beach, CA $545 March 23 - 24, 2009 Instructor: Teri Hocking Washington, DC $545 March 31 - April 1, 2009 Virginia Beach, VA $545 April 13 - 14, 2009 Instructor: Pamela Collins Baltimore, MD $545 April 27 - 28, 2009 Instructor: Dianne Faieta San Francisco, CA $545 April 27 - 28, 2009 Instructor: Ellen Chmar Washington, DC $545 May 5 - 6, 2009 Chicago, IL $545 June 2 - 3, 2009 St. Louis, MO $545 June 9 - 10, 2009 Instructor: Ellen Chmar Washington, DC $545 June 17 - 18, 2009 Instructor: David Lambert Seattle, WA $545 July 13 - 14, 2009 Atlanta, GA $545 July 27 - 28, 2009 Instructor: Mary Harris Washington, DC $545 August 12 - 13, 2009 Instructor: Frank Pope Dallas, TX $545 August 20 - 21, 2009 Washington, DC $545 August 31 - September 1, 2009 Instructor: Miriam (Mimi) Kimball Philadelphia, PA $545 September 28 - 29, 2009 Instructor: Teri Hocking Washington, DC $545
Overview:
Learn to overcome barriers to effective office communications. Develop strategies to increase your ability to be understood by identifying your own communications style and that of others. Explore methods of interpreting verbal and nonverbal feedback and the use of appropriate repetition to clarify communications.
Employees who want to communicate more effectively at work.
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Syllabus -- Communicating for Results, COMM7003D, Grad. School, USDA
Day one of two
Effective Communication
Barriers
Nonverbal Communication
Listening
Day two of two
Feedback
Perception
Rapport
Values
Assertiveness
