Resource Zone
provides administrators with the information and tools to assist in understanding, promotion and usage of IngentaConnect.
FAQs
IngentaConnect library service information
How-to tips
User guides
Email templates
Hot topics
Library newsletter
Technology blog
Promotional materials
Ingenta Library Advisory Board
Contact us
FAQs
IngentaConnect provides a list of Frequently Answered Questions, designed primarily for your users. Do email help@ingenta.com if there are questions you think we could usefully include here. View FAQs.
IngentaConnect library service information
Download and print information about the various IngentaConnect services:
- Summary of our services for libraries (UK PDF | US PDF)
- IngentaConnect Complete (UK PDF | US PDF): integrated document delivery, current awareness and customization modules
- InTouch current awareness alerts (UK PDF | US PDF): customizable, OpenURL-compliant new issue and search alerts for 30,000 research publications
- Document Delivery (UK PDF | US PDF): mediated or unmediated electronic, fax or Ariel document supply for 30,000 research publications
How-to Tips
Make the best use of IngentaConnect's administrator services with help from our handy how-to tips. We will be adding more subjects to this area, and new tips will be circulated via our newsletter as they are published. Let us know (help@ingenta.com) if there are areas for which you would like us to provide how-to tips.
- How to ... download free usage statistics
- How to ... report access problems
- How to ... link to publications and articles on IngentaConnect
- includes details of how to download various title/holdings lists e.g. for use in link server configuration
- How to ... activate subscriptions on IngentaConnect
User guides
Download and print user guides for IngentaConnect administrators and users; again, let us know (help@ingenta.com) if you would like us to produce a user guide for a particular subject:
- Library Administrator User Guide
- InTouch alerting
- Payment accounts
- Deposit Accounts End User Information Sheet
Email templates
We have created some email templates that you may wish to use to promote IngentaConnect services to your users. You are welcome to customize these templates to meet the requirements of your own institution. We will be adding more of these in the near future.
Hot topics
Brief introductory articles covering industry-wide initiatives and developments, written for our eyetoeye newsletter (see below):
- Trends in Journal Subscription Renewal and Cancellation 2003–2007 (November 2007)
- What's all the fuss about ... blogs? (July 2007)
- Social bookmarking and folksonomies for the baffled (March 2006)
- OpenURL and context-sensitive linking: putting libraries back in the driving seat (May 2005)
- Wiki Wiki What? (March 2005)
- Are library collections more electronic now than they were three years ago? (August 2004)
- Global Electronic Collection Trends in Academic Libraries (August 2004)
- RSS - Real Simple and Sensible - Now available from IngentaConnect (June 2004)
- The Consortium Site License: Is it a Sustainable Model? (March 2003)
- Project COUNTER releases Code of Practice (January 2003)
- Access Control: Headache or Opportunity? (October 2002)
- Assumptions vs. Reality: User Behavior in Sourcing Scholarly Information (February 2002)
Library newsletter
Stay up to date with what's happening at IngentaConnect and elsewhere in the information industry, by reading our quarterly eyetoeye newsletter. Email help@ingenta.com to sign up, or read the latest issue online.
Technology blog
Visit Ingenta's technology blog, All My Eye, for commentaries, reviews and recommendations of technology, conferences and our own development plans.
Promotional materials
Download and print our poster to promote IngentaConnect to your patrons.
Right-click to save and use these IngentaConnect logos, to promote IngentaConnect Services within your library or institution. Feel free to resize these logos but please do not edit them in any other respect without prior permission (contact help@ingenta.com for further information):
You can also download some browser integration tools that we've developed to increase productivity when using IngentaConnect. These "power tools" are available from the Ingenta Labs.
Ingenta Library Advisory Board
Ingenta's Library Advisory Board provides valuable input to IngentaConnect's product development strategy. The group's recommendations also inform the advice Ingenta gives to its publisher clients. Board members have been appointed to represent a range of job functions and disciplines, to ensure breadth of perspective and varying granularity of ideas. The Board members are:
- Stephanie Aken, Electronic Resources Coordinator, University of Kentucky
- Beth Bernhardt, Electronic Journals/Document Delivery Librarian, University of North Carolina, Greensboro
- Leslie Button, Associate Director for Collection Services, University of Massachusetts
- Jennifer Carroll, Electronic Resources Librarian, Faculty, Collection Development, University of New Hampshire
- Laura Cohen, Library Web Administrator, University at Albany
- Kristina DeShazo, Electronic Serials Librarian, Oregon Health & Science University
- Debi Eason, Electronic Resources Co-ordinator, Duke University
- Mary Gilbert, Head of Technical Services, Towson University
- Chuck Hamaker, Associate University Librarian Collections and Technical Services, The University of North Carolina, Charlotte
- Amanda Harmon, Associate Professor and Librarian, UNC Charlotte
- Mary H. Kay, Collection Development Librarian, Humboldt State University
- Sherry Keen, Head, Acquisitions/Serials, Brandeis University
- Callista Kelly, Head of Interlibrary Loans, Carleton University Library
- Jonathan Lord, Assistant Director for Collection Development, University of Virginia
- Heather Moberly, Veterinary Medicine Librarian, Oklahoma State University
- Mary Page, Head of Acquisitions, Rutgers University
- David Serxner, Library Assistant Acquisitions, North Carolina State University, Raleigh
- Tammy S. Sugarman, Humanities Liaison/Reference Librarian, Georgia State University
- David Walsh, Electronic Resources Specialist, University of Missouri-Columbia
Contact us
Please feel free to contact IngentaConnect if you have any questions, or require any further information:
Customer services: help@ingenta.com
Library Sales: libraryinfo@ingenta.com