Lesson 1: Service Computation Dates

• Explain what a service computation date is and how it is used
• Use the available instructions to determine whether service is creditable for a given benefit

Lesson 2: Veterans’ Preference

• Explain what veterans’ preference is and how it is used
• Use the available instructions to determine whether a given employee/candidate for employment is entitled to veterans’ preference
• Document and record preference that is granted

Lesson 3: Processing Actions for Retirees

• Determine the actions necessary when a retiree is reemployed
• Explain the processing of a personnel action moving a federal employee from active employment to retirement
• Use the available instructions to inform retirees of their entitlements
• Document retirement actions

Lesson 4: Within-Grade Increases

• Determine eligibility for within-grade increases for both GS and FWS employees
• Compute within-grade increase dates
• Use the available instructions to process within-grade increase actions

Lesson 5: Waiting Periods for Career Tenure; Probationary Periods; Within-grade Increases

• Explain purposes of career tenure and probationary periods
• Determine eligibility for career tenure
• Process the actions necessary to document a change in tenure group
• Describe the types of probationary periods and when a probationary period is required
• Credit service towards completion of a probationary period

Lesson 6: Health and Life Insurance

• Discuss the types of federal health and life insurance benefits available
• Define eligibility requirements
• Determine whether an employee may make a specific change in their enrollment
• Process health and life insurance actions