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Practical Information
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Instrument Name:
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Organizational Assessment Survey (OAS) by OPM
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Instrument Description:
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It was developed by the U.S. Office of Personnel Management (OPM) to help agencies evaluate and improve their performance. (Ref: 2) There are 18 dimensions to be assessed: Rewards/Recognition, Customer Orientation, Communication, Employee Involvement, Teamwork, Diversity, Strategic Planning, Performance Measures, Training/Career Development, Innovation and Risk-Taking, Leadership and Quality, Fairness and Treatment of Others, Work Environment/Quality of Worklife, Work and Family/Personal Life, Supervision, Job Security/Commitment to Workforce, Use of Resources, and Social Responsibility. (Ref: 1)
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Price:
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No information found.
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Administration Time:
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No information found.
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Publication Year:
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No information found. (prior to 1993)
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Item Readability:
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Flesch-Kincaid grade level of 7.0 was found for 11 sample items. The longest sample item contained 18 words. Sample items seemed appropriate for the target responder (agencies).
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Scale Format:
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No information found.
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Administration Technique:
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Administrated by paper and pencil, or over the Internet. (Ref: 3)
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Scoring and Interpretation:
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No information found.
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Forms:
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Survey not included in packet.
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Research Contacts
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Instrument Developers:
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Dr. Leslie Pollack, Director HR Innovations. U.S. Office of Personnel Management (Point of contact; email below)
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Instrument Development Location:
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U.S. Office of Personnel Management
1900 E Street NW
Room 6500
Washington, DC 20415-9200
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Instrument Developer Email:
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ljpollac@opm.gov
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Instrument Developer Website:
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www.opm.gov
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Annotated Bibliography
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1. Schneider J. Organizational process dimensions underlying effective organizations: dimensions to include in OPM's organizational assessment survey. US Office of Personnel Management - Personnel Research & Development Center - Organizational Effectiveness Division. Report Number 94-3 December 1993.
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Purpose: Provides theoretical and empirical support for OAS. |
2. Office of Personnel Management (US). Organizational Assessment Survey. 2001 August 29. Available from: http://www.opm.gov/ employ/ html/ org_asse.htm. Accessed 2002 July 3. (No hard copy in file.)
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Purpose: Provide basic background information. |
3. Office of Personnel Management (US). The Organizational Assessment Survey. Available from: http://www.leadership.opm.gov. Accessed 2002 July 31. (No hard copy in file.)
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Purpose: Provides additional background information. |
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Factors and Norms
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Factor Analysis Work:
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No information found.
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Normative Information Availability:
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The Performance America Network can offer benchmarking results, which compare with other public and private sector organizations. (Ref: 3)
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Reliability Evidence
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Test-retest:
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No information found.
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Inter-rater:
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No information found.
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Internal Consistency:
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No information found.
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Alternate Forms:
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No information found.
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Validity Evidence
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Construct/ Convergent/ Discriminant:
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No information found.
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Criterion-related/ Concurrent/ Predictive:
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No information found.
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Content:
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Examples of theoretical and empirical support for each dimension are described. (Ref: 1)
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Responsiveness Evidence:
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No information found.
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Scale Application in VA Populations:
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No information found.
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Scale Application in non-VA Populations:
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Yes, it is applicable to private and public agencies. (Ref: 1-3)
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Comments
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The United States Office of Personnel Management (OPM) developed the Organizational Assessment Survey (OAS) in order to have a tool for assessing organizational characteristics related to good organizational performance. OPM Report 94-3 (Ref: 1) provides bullet lists of the conceptual framework behind the 18 OAS dimensions. OPM states that the OAS was based on ‘comprehensive research.’ (Ref: 3) However, there are no empirical data provided on the psychometric properties of the instrument. Thus, although a conceptual justification is provided for each dimension, we have no basis for judging the OAS’s performance in reliably or validly assessing these dimensions. Nor, for that matter, in assessing whether all 18 dimensions are mutually distinct and/or necessary. Until such data are available, we recommend caution in using this measure.
Note: OPM Report 94-3 (Ref: 1) lists 18 dimensions in the OAS, while the OPM web-site (Ref: 3) lists 17. No explanation is given for the missing dimension (Social Responsibility).
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Updates
No information found.
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