Your privacy and security are our highest priority. Ensuring electronic
access to state government information and services while maintaining privacy is
a guiding principle of the state's Strategic
Information Technology Plan. The Commonwealth of Kentucky collects only the
personal information necessary to provide enhanced services to our citizens and
customers. Please note that all non-exempt information collected by kentucky.gov
services may be subject to public disclosure under KRS 61.870, the Kentucky Open
Records Act. However, public records containing information of a personal nature
are protected from disclosure by the personal privacy exemption of state law.
Personal data in our possession is maintained and used in ways that respect
individual privacy. The Commonwealth educates our employees about the importance
of protecting personal information and consumer privacy, and only authorized
employees have access to personal information.
Depending on the situation, we may collect the following information about
visitors to our Web site:
- the domain name, but not the e-mail address
- the e-mail addresses of those who communicate with us via e-mail
- aggregate information about which pages consumers access or visit
- information volunteered by the consumer, such as survey information
This information is used only to improve the scope and content of the state's
services on the Internet.
Kentucky.gov will not release personal information to third parties except
where it is already provided by law for purposes of notification. We will not
provide, rent or sell personal information to third parties for marketing
programs or any other purpose. State law restricts the use of personally
identifiable information for commercial purposes. Depending on the specific
nature of the service, information may be shared with other state agencies as
stated in KRS 61.878 (5).
This statute allows for the exchange of public records or sharing of information
between public agencies when the exchange is serving a legitimate governmental
need or is necessary in the performance of a legitimate government function.
Kentucky.gov and Internet Cookies
Cookies are short and simple text files stored on your computer by internet
web sites to help identify users and enhance customer service. kentucky.gov
sites may use cookies to customize and personalize your service transactions
with state agencies. For example, our web shopping sites may use cookies to keep
track of customers and the contents of their shopping cart. In the event the
Internet connection is broken or you wish to suspend shopping and resume at a
later time, the cookie on your computer will maintain your computer's identity
shopping cart information. Cookies do not compromise your privacy or security.
Using web browser settings, you can refuse the cookies or delete the cookie file
from your computer by using any of the widely available methods.
Kentucky.gov Security Notice
kentucky.gov uses the Secure Sockets Layer (SSL) protocol to safeguard your
sensitive personal information, including your credit card number, during online
transactions. Using this widely accepted form of encryption, your transaction is
secured from your personal computer to the kentucky.gov computer processing your
request. The kentucky.gov processing computers are located behind a secure
firewall. For your protection, never put your credit card number or other
sensitive information in unencrypted e-mail. For added security, your credit
card information is not stored on a state government database and only
authorized employees have access to your credit card number for card processing
purposes.
SSL is highly regarded to be a very safe encryption method, but we fully
understand if you are not comfortable entering your credit card information
online. In that event, please telephone the agency using the toll-free number
and speak directly to an agency representative.
If you have trouble purchasing securely at our web site, then you may be
behind a firewall or using a proxy server that doesn't allow for secure
transactions. If that is the case, then you may phone or fax your order.
Please call 800-858-1549 for more information.
