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Department of Public Safety Standards and Training

DPSST Strategic Plan 2007-09 Biennium
Mission
To promote excellence in public safety by delivering quality training and developing and upholding professional standards.
Vision
DPSST will deliver programs and services through an agency that is committed to its values, collaborates internally and externally and is responsive to its constituents. The agency will ensure public safety constituents are highly-skilled professionals who demonstrate excellence, embody the diversity of the state, and inspire public trust, as they protect the lives, assets and livability of Oregon’s citizens and visitors.
Core Values
Integrity - Following the highest ethical standards in our working relationships, practices and decisions.
 
Excellence - Dedicated to the highest quality, both in our individual actions and as an organization.
 
Customer Service - Working proactively to meet the needs of our constituents, stakeholders and one another.
 
Respect - Regarding others with honor and valuing their varied roles, contributions and viewpoints.
 
Accountability - Understanding that we are responsible to constituents, stakeholders and one another both in our everyday work and in pursuing our mission.
 
Communication - Speaking and listening openly, honestly and consistently to further our mission and build trust in our relationships.
 
Employee Development - Committed to developing a well-trained, competent and reliable workforce that:
- abides by the organization’s values,
- is empowered for personal and professional growth, and
- is recognized for service to constituents, stakeholders, and one another.
Goals and Action Steps
We will lead the nation in building safe, livable communities through high quality and effective public safety training.
 
Community Corrections
  • Evaluate length, content and delivery mechanisms of Basic Parole & Probation class
  • Streamline internal processes to increase turn-around time in curriculum development and implementation
 
Corrections
  • Speed up curriculum change process
  • Identify degree of overlap and need for separate training modules for county and state corrections officers
  • Recruit and develop a strong pool of potential instructors
 
Fire Service
  • Design and develop a State Fire Academy
  • Develop and implement succession programs for leadership and ethics
 
Telecommunications
  • Provide more access to ethics, customer service and interpersonal communications training
  • Determine a process by which competition for resources among the DPSST family can be addressed (Criminal Justice, Fire, 9-1-1, etc.)
 
Police
  • Continue development and implementation of scenario-based, adult learning model training, with on-going evaluation
  • Comprehensive review of Basic Police program without constraint of 16-weeks
  • Enhance learning through positive feedback of instruction process
  • Provide on-going and constructive feedback to instructors and field training officers
  • Create a process to evaluate officer KSA prior to attending the 16-week course
  • Utilize survey data and feedback from class participants to make changes to training program
 
Private Security and Investigators
  • Work with the training division on developing integrated, multi-disciplinary training programs
  • Provide regional training opportunities geared both toward officer and instructor development
  • We will develop and maintain, in collaboration with the Board, clear and concise standards that promote the professionalism of public safety providers statewide.
 
We will develop and maintain, in collaboration with the Board, clear and concise standards that promote the professionalism of public safety providers statewide.
 
Community Corrections
  • Evaluate length, content and delivery mechanisms of Basic Parole & Probation
  • Establish a process to directly or indirectly link training to certification (intermediate & advanced)
 
Corrections
  • Clearly establish and implement standards of qualification
  • Establish process by which instructor standards and qualifications are utilized to recruit a qualified instructor pool
 
Fire Service
  • Continue to assess and evaluate the impact of mandatory certification based on a standard of cover on Oregon’s Fire Service
  • Assess and evaluate the need for wildland integration into the state’s mandatory standards
 
Telecommunications
  • Review and recommend program changes as they apply to intermediate and advanced certification
  • Provide a comprehensive curriculum review
  • Establish pre-requisite standards for all students before attending the academy
 
Police
  • Certification Standards
  • Implement a process to identify noncompliance with Oregon Revised Statutes
  • Create a proposal that addresses these individuals’/entities’ culture and credibility
  • Establish and enforce accountability standards for behavior, performance and demeanor
 
Private Security and Investigators
  • Complete a review and rewrite of Division 60 of the Oregon Administrative Rules
  • Enhance training standards and curriculum
  • Research and consider the applications of a multi-level proficiency development platform
  • Evaluate whether or not mandated training programs for PS/PI constituents should be expanded to meet current industry trends
 
We will serve all public safety stakeholders by providing them with professional, accurate, relevant and timely information regarding DPSST’s mission, and by acting as
liaisons on their behalf.
 
Community Corrections
  • Maintain ongoing Oregon Assocation of Community Corrections Directors (OACCD)/DPSST commitment and involvement with each other
  • Work with labor groups to address perception of lack of representation on DPSST boards and committees
  • Maintain leadership and directional changes within DPSST and/or OACCD
 
Corrections
  • Develop regional training programs that address outreach curriculum on emotional labor issues, ethics and integrity, moral turpitude and mental health that are not covered sufficiently in the five-week academy
 
Fire Service
  • Streamline accreditation process
  • Enhance capability of regional training opportunities
 
Telecommunications
  • Explore online instruction, study guides and other tools to assist with meeting annual training requirements
  • Improve and create a meaningful feedback loop
  • Create training for leadership in training program management
  • Raise public profile/perception of 9-1-1 (PSA, public education, etc.)
  • Reduce turnover of 9-1-1 employees - study and identify best practices for employee recruitment, selection and retention
 
Police
  • Create a system through which information is disseminated in an effective manner
  • Establish an immediate and long-term survey process (process should be serious, professional and expert)
 
Private Security and Investigators
  • Streamline licensing through use of technology
  • Evaluate completion of on-line forms
  • Evaluate live-scan for fingerprinting
  • Develop and train effective trainers
  • Increase availability to public safety constituents regionally/increase regional
  • training opportunities (officers/instructors)
 
Page updated: January 08, 2008

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