Weights and Measures

Weights and measures is one of the oldest government functions. It is specifically mentioned in the Articles of Confederation and the United States Constitution. The global and United States economies depend on uniform standards of mass, volume and length. Thus, the Kansas Department of Agriculture's Weights and Measures program serves a very important role in consumer protection and in facilitating trade.

Weights and measures inspectors test all kinds of commercial weighing and measuring devices. They test scales used in grocery stores, grain elevators, livestock sale barns, pawn shops and other locations. They test gas pumps and meters used to sell chemicals or to sell propane to home owners. They check packages containing edible and inedible products to ensure that the consumer receives the quantity stated on the label. They even verify that in-store scanners scan the correct price. Essentially, all consumer goods are subject, in one way or another, to the weights and measures law.


How do I make a complaint?

If you think you have received less fuel than you paid for, or you think there is a quality problem with fuel you have purchased, report it immediately to:

Kansas Department of Agriculture
Weights and Measures
Forbes Field, Building 282
P.O. Box 19282
Topeka, KS  66619-0282
(785) 862-2415

Online Complaint Form

When you make a complaint, please include: 

  • WHEN and WHERE the purchase was made, including date, time, street address and city.

  • The pump number, which is on a yellow sticker that reads "Kansas Weights and Measures Identification Number."  Each pump has its own number.

  • A clear explaination of the complaint, wheather it has to do with fuel quality or the quantity of fuel received.

For more information, please refer to the Gas Pump Accuracy and Fuel Quality Fact Sheet.