The U.S. Equal Employment Opportunity Commission

U.S. Department of Transportation (DOT)

Permanent Workforce: 56,254 Temporary Workforce: 945 Total Workforce: 57,349

Workforce Composition

Employee Pool Total # Men Women Hispanics Whites Blacks Asian Americans / Pacific Islanders American Indians / Alaskan Natives
Permanent Workforce 56,254 73.07% 26.93% 5.68% 78.14% 11.16% 3.48% 1.51%
Major Occupations                
Air Traffic Control 21,806 84.5% 15.5% 4.28% 87.48% 5.53% 1.54% 1.17%
Transportation Specialist 7,023 87.53% 12.47% 7.62% 75.3% 10.61% 4.2% 2.28%
Aviation Safety 3,874 92.69% 7.31% 5.52% 86.11% 4.88% 1.81% 1.68%
GS-14 and GS-15* 5,932 77.87% 22.13% 4.29% 81.13% 9.35% 4.28% 0.92%
Senior Pay Level* 480 72.5% 27.5% 3.75% 82.29% 9.37% 4.58% 0%
First-Level Officials/Managers 85 75.29% 24.71% 8.24% 84.71% 4.71% 2.35% 0%
Mid-Level Officials/Managers 1,723 73.13% 26.87% 4.47% 77.95% 12.07% 4.99% 0.52%
Senior Level Officials/Managers 1,120 74.46% 25.54% 3.75% 82.41% 10.18% 3.39% 0.27%

*Does not include pay-banded employees

Targeted Disabilities

Employees with targeted disabilities represented 0.99% of the total government workforce in FY 2004, and of agencies with a permanent workforce of 500 or more, the Equal Employment Opportunity Commission, at 2.23%, had the highest percentage of employees with targeted disabilities. At DOT, employees with targeted disabilities represented 0.56% of the total workforce.

EEO Complaint Processing

  1. Counseling

    There were 821 instances of pre-complaint counseling (performed by EEO counselors and/or ADR intake officers). DOT timely processed 73.6% of the total number of counselings. Following counseling, 493 formal complaints of discrimination were filed.

  2. Alternative Dispute Resolution

    Of DOT's 821 instances of counseling, ADR was offered 96.6 % of the time; the parties elected to participate in 20% of the completed counselings; and 36.5% of the ADR closures were resolved through settlements or withdrawals.

    At the formal complaint phase, DOT offered ADR 8% of the time; the parties elected to participate in 5.5% of the complaint workload; and 61.5% of the ADR closures were resolved through settlements or withdrawals.

  3. Processing Times

    DOT completed 76% of its investigations within the regulatory time frames, with an average processing time of 177 days for all investigations. In most instances, the

    regulations require completion of investigations within 180 days. Of the agencies completing 25 or more investigations, the Tennessee Valley Authority was the only agency to complete 100% of their investigations within the regulatory time frames, with an average processing time of 117 days.

    DOT's average processing time for all complaint closures increased from 223 days in FY 2003 to 245 days in FY 2004. The government-wide average was 469 days.

  4. Pending Inventory

    DOT had a total of 673 complaints pending at the end of FY 2004, with 172 pending acknowledgment for an average of 149 days; 101 pending investigation for an average of 249 days; and 46 pending the issuance of final decisions for an average of 800 days.

  5. Costs

    DOT agreed to pay $153,829 for 82 counseling settlements with benefits, an average $1,875.96 per counseling settled.

    DOT agreed to pay a total of $753,030 for 82 complaint closures through settlement agreement, final agency decision, and final agency orders fully implementing AJ decisions. For complaint closures with benefits, the average award (including back/front pay, compensatory damages, attorney's fees, and lump sum payments) was $9,183.

    DOT expended a total of $1,163,430 for 279 complaint investigations, for an average expenditure of $4,170.

Outcome of Counselings Completed in FY 2004

Counseling Outcomes Completed by EEO Counselor Completed Using ADR All Completed Counselings
# % # % # %
Total Instances of Counseling: 662   159   821  
Settlements 41 6.19% 41 25.78% 82 9.98%
Withdrawal/no Complaint Filed 70 10.5% 17 10.6% 87 10.59%
Complaints Filed*         481 58.58%
Decision to File Complaint Pending at End of Fiscal Year         171 20.82%

*Includes only complaints filed in FY 2004 where counseling was also completed during FY 2004.

Agency Use of ADR for EEO Dispute Resolution

Counselings / Complaints ADR Offers ADR Participation
# # % # %
FY 2003 Pre-Complaint Counselings 607 462 76.00% 184 30.00%
FY 2004 Pre-Complaint Counselings 821 793 96.59% 164 19.98%
Percentage Change FY 2003 to FY 2004 35.25% 71.64%   -10.86%  
FY 2003 Complaints* 361 116 10.00% 56 5.00%
FY 2004 Complaints* 493 93 8.00% 64 5.50%
Percentage Change FY 2003 to FY 2004 36.60% -19.82%   14.28%  

*Includes all complaints filed in the fiscal year, including those where the counseling was completed in the prior fiscal year.

Timeliness

Total # # Timely % Timely FY 2003 APD* FY 2004 APD % Change
All Counselings (minus remands) 821 604 73.56%      
All Investigations 279 213 76.34% 223 177 -20.62%
Merit Decisions (no AJ) 113 38 33.63% 494 264 -46.60%
Dismissal Decisions 136     107 69 -35.51%

*APD = Average Processing Days

Outcomes of Complaints Closed in FY 2004

Complaint Outcomes Complaint Closures Final Agency Decision (no AJ decision) Final Order (AJ Decision Fully Implemented) Final Order (AJ Decision Not Fully Implemented)
Total Closures (490) # % # % # % # %
Settlements 74 15.10%            
Withdrawals 23 4.69%            
Dismissals 136 27.75%            
Merit Decisions 257 52.44%            
Finding Discrimination 8 3.11% 2 25.00% 6 75.00% 0 0.00%
Finding No Discrimination 249 96.88% 111 44.57% 138 55.42% 0 0.00%


This page was last modified on May 3, 2005.

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