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  • Metrorail Accessibility Features

    All Metrorail stations and rail cars are accessible. Our stations feature accessible priority parking near station entrances, information on station pylons in Braille and raised alphabet, and extra-wide faregates, among other features. All stations have elevators and directional signs indicating elevator locations.

    Rail cars feature gap reducers between the car and the platform, barriers between cars, priority seating for people with disabilities and senior citizens, and emergency intercoms accessible to wheelchair users that also include instructions in Braille and raised alphabet.

  • Metrobus Accessibility Features

    All buses in the Metro fleet are accessible, with the ability to kneel or lower; all have either low floor ramps or lifts. Major stops, landmarks, and intersections are either announced by an automated stop announcement system or the bus operator. All buses feature two wheelchair securement areas and priority seating for senior citizens and people with disabilities near the front of the bus.

  • Metro Is Accessible Overview

    Metro Is Accessible is a public awareness outreach program created to provide information about Metro's accessibility features to people with disabilities, disability advocacy organizations, and social service agencies.

  • Metro Disability ID Card

    If you have a disability that requires accommodation for you to use public transportation, you may be eligible to ride at a discounted rate. In order to pay the reduced fare, you must have a Metro Disability ID Card. The ID card must be kept in the possession of the qualifying customer at all times while riding Metrobus and Metrorail and presented when boarding Metrobus or when purchasing reduced farecards for Metrorail or Metrobus Weekly Disabled Passes. To obtain a Metro Disability ID Card, download the application (PDF) and follow the instructions for applying.

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Photograph of a wheelchair user in the Metrorail system

Elevator Outages

Sign up for ELLEN (Electronic Elevator Notification) to receive email notices about elevator outages; or view our online outages report.

Watch Videos

Watch a video about Metro Accessibility Features.

Metro Accessibility Features

Watch an overview of Metro accessibility features.

Watch a video on how to use MetroAccess.

MetroAccess Door-to-Door Service

Learn how to use the MetroAccess Paratransit service.


© 2009 Washington Metropolitan Area Transit Authority