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Feedback

Overview

TVM Information Form

Please complete the following form if you notice a problem with one of our ticket vending machines that needs to be fixed. Once we receive this information we will send you an email regarding this matter within the next 5 business days.

If you have another type of issue that is not covered by this form, like courtesy issues, the types of announcements that are made, or general questions about the stations, please email our customer service department at gotrains@vre.org.

Field with Stars (*) are required.

* Name:
* Email Address:
* Daytime Phone:
Evening Phone:
* Date Problem Noticed: / /
* At what time did the problem occur:
* At what station did the problem occur:
Machine Number:
* Type of Ticket:
Station Pair: &
 
What trains do you usually ride:
Ticket/Sales # (if available):
Type of Card Used:
Did you get a receipt:
Please provide a brief description of the problem you encountered:
If the screen displayed something during the problem including a message or an error screen, plese list this below:
 

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