Contact and enquiries

Natural History Museum
Cromwell Road
London
SW7 5BD
UK

For the Natural History Museum at Tring, see the Natural History Museum at Tring contact and enquiries page.

General enquiries

• Switchboard +44 (0)20 7942 5000
  (9.00-17.30 Mon-Fri)
  Contact us by email
• Life Galleries information desk +44 (0)20 7942 5011
  (10.00-17.30 Mon-Sat; 11.00-17.30 Sunday)
• Customer services +44 (0)20 7942 5511 or email
  (10.00-18.00 Mon-Fri)

Feedback and Complaints

To give us feedback or to make a complaint about your visit to the Natural History tel +44 (0)20 7942 5011 or email (10.00-18.00 Mon-Fri) or use the online visitor feedback form

Identification and general science

• Identification and general science enquiries see website
• Commercial/science enquiries see website
• Science consulting see website or email
  
  

Purchase enquiries

• Buy online from the Museum shop see website or email
• Tickets see website or email
  
  

Commercial enquiries

• Publishing see website or email
• Picture library see website or email
• Photography see website or email
• Conferences and events see website or contact us
  
  

Other useful contacts

• Job vacancies see website
• Volunteers see website or email
• Donations see website or email
• Press Office see website or email
• Looking for Down House info? Try here
  
  

Education enquiries

• Advanced group bookings see website or call +44 (0)20 7942 5555
• Teachers CPD courses call +44 (0)20 7942 5555
• Adult education, field studies, courses and tours call +44 (0)20 7942 5555
  
  

Science staff enquiries

• See the online staff directory
  
  

Library enquiries

• Museum library see website or email
  
  

Corporate enquiries

• Freedom of information enquiries see website or email
• Health and Safety email