Additional Services & Information
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Travelers Aid at Dulles International Airport
Travelers Aid counter locations at Dulles (click here for Terminal Map)
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Main Terminal, beyond the security checkpoint near the shuttle docks.
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Baggage claim level near Carousel #4. Phone (703) 572-8296
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Baggage Claim level near Carousel #14 (International Arrivals area)
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Additional podiums located in Concourse B, C and D
- For volunteer opportunities, call (703) 572-7350 or click here to send an email.
Student Ambassadors
Student Ambassadors are stationed throughout the airport. Look for distinctive yellow shirts bearing the Airports Authority logo. Student Ambassadors are high school and college students from around the local area who are here at your service to provide information, directions and other assistance.
Emergency Services (Police/Fire/EMS) at Dulles
- Police Emergency: (703) 572-2951
- Fire / EMS Emergency: (703) 572-2980
- Off-Airport Emergency: 911