Grants.gov
Customer Support
First check the resources on the Grants.gov Web site (http://grants.gov/) if you need help with the Grants.gov registration process, downloading or navigating PureEdge forms, using PureEdge with a Macintosh® computer, or with the technical aspects of submitting to the Grants.gov system. You can also contact Grants.gov customer support:
Toll Free: 1-800-518-4726
Hours: Monday-Friday, 7 a.m.-9 p.m., Eastern Time
E-mail: support@grants.gov
eRA Commons Help Desk
The applicant organization and principal investigators can contact the eRA Commons Help Desk if they need help with:
- The eRA Commons registration process.
- The application verification process in the eRA Commons after submission through Grants.gov.
- Status and other post-submission eRA Commons functionality.
Phone: (301) 402-7469
Toll Free: 866-504-9552
TTY: (301) 451-5939
Hours: Monday-Friday, 7 a.m.-9 p.m., Eastern Time
E-mail: commons@od.nih.gov
Comments & Feedback
AHRQ has just received its first round of electronic applications through
Grants.gov using the new SF 424 (R&R) form set. We realize there have been
some challenges. We are grateful to our applicants for the patience they have
demonstrated
throughout.
We would like to hear about your experiences with the AHRQ electronic submission program. We are particularly interested in any specific suggestions you have for improvement. It is our sincere hope that your feedback will help us to enhance our systems and support and create a better overall program moving forward.
We would also appreciate it if you could let us know which resources are most useful to you as you navigate the submission process (i.e. targeted emails, Frequently Asked Questions, Tips and Tools, Commons alerts, etc.).
If you have specific questions about the SF 424 application, registration
processes, or submitting your application electronically please send comments
and inquiries via email to: e-grants@ahrq.hhs.gov
Grants Information
If you need help preparing application content after reviewing the application
instruction guide, Grants Information can provide general assistance:
Phone: (301) 435-0714
TTY: (301) 451-5936
Fax: (301) 480-0525
E-mail: GrantsInfo@nih.gov
Grants Information can help applicants:
- Find general grant-related resources and referrals.
- Identify research and research training programs.
- Locate funding information and guidelines on the Internet.
- Answer general questions about research grant applications, fellowship applications, and the application review and award process.
- Answer questions about the forms transition from PHS 398 to SF 424 (R&R)
and the overall plan for electronic submission.
eRA Web Sites
eRA Commons
Go to: https://commons.era.nih.gov/commons/index.jsp.
eRA Web site
Go to: http://era.nih.gov
AHRQ Grants Program Assistance
Questions specific to particular AHRQ research programs should be directed
to the
contact person listed in the funding opportunity announcement.
Inquiries
In addition to the contact information listed above for
Grants.gov and the eRACommons,
AHRQ welcomes the opportunity to answer questions about the transition process.
Questions regarding the process should be directed as follows:
General Questions
E-mail: e-grants@ahrq.hhs.gov
General E-Grants Transition
George 'Skip' Moyer
Office of the Director
Phone: (301) 427-1452
E-mail: smoyer@ahrq.gov
Application Receipt and Referral
Gerald Calderone, Ph.D.
Office of Extramural Research, Education, and Priority Populations
Phone: (301) 427-1548
E-mail: gcaldero@ahrq.gov
Peer Review
Kishena C. Wadhwani, Ph.D., M.P.H.
Division of Scientific Review (DSR)
Phone: (301) 427-1556
E-mail: kishena.wadhwani@ahrq.hhs.gov
Grants Management
Michelle Burr
Office of Performance Accountability, Resources, and Technology
Phone: (301) 427-1451
E-mail: mburr@ahrq.gov
Frequently Asked Questions
Go to: http://era.nih.gov/ElectronicReceipt/faq.htm
Current as of March 2006
Internet Citation:
Getting Help About Electronic Submission. March 2006.
Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/fund/esubhelp.htm