Contacting Apple

Product Purchasing & Inquiries

Apple Store

Visit the online Apple Store to purchase Apple hardware, software, and third-party accessories. To purchase by phone, call 1-800-MY-APPLE.

Retail Stores

Experience the digital lifestyle at any of the retail Apple Stores around the country. Find store hours and contact information for all locations.

Sales Support

Check your order status of a current Apple Store order. To make changes to an existing order, contact Apple Sales Support at 1-800-676-2775.

Find Authorized Resellers

Use our Reseller Locator to find an Apple Authorized Reseller in the U.S.

Find Authorized Service Providers

Use our Service Provider Locator to find an Apple Authorized Service Provider in the U.S.

Find Consultants

Visit our Apple Consultants Network page to find a consultant in the U.S. or Canada.

Become a Consultant, Reseller or Service Provider

Join Apple as a consultant, reseller, or service provider.

Apple Rebates

View current rebates, submit a rebate request, or check the status of your rebate.

Sales Support

Contact Apple Store Customer Service, iTunes Store, or MobileMe Support for questions about billing, orders, or your account. Contact Apple Photo Services for questions about prints or photo books ordered through iPhoto or Aperture.

Technical Support


Visit Apple’s support site for quick answers, product tutorials, self-help guides, manuals, and in-depth technical articles.


Mac and iPod customers within 90 days of ownership are eligible for complimentary phone support — one support incident per iPod and unlimited incidents per Mac. iPhone comes with up to two years of technical support while your iPhone is subscribed to wireless service from one of Apple’s exclusive wireless carriers for iPhone.

  • U.S. iPod and Mac technical support: 1-800-APL-CARE (1-800-275-2273)
  • U.S. iPhone technical support: 1-800-MY-IPHONE (1-800-694-7466)
  • Canada technical support: 1-800-263-3394
  • See all worldwide support telephone numbers


Email support is available for iTunes Store questions. Selecting a topic on the support page below will link you to additional information followed by an email support submission form.

Apple Store

An Apple Store Genius Bar is the place to go for advice, hands-on technical support, and hardware repair from a Mac Genius.

Apple Authorized Service Provider

Contact an Apple Authorized Service Provider for Mac-related support and repair.

Find Authorized Training Centers

Use our Training Center Locator to find Apple Authorized Training Centers worldwide.

North American Corporate Contacts

United States

  • Apple Enterprise Sales (877) 412-7753
  • Apple Financial Services (800) APPLE-LN (800-277-5356)
  • Apple Government Sales (877) 412-7753
  • Apple Promotions/Rebates (877) 4-APL-PROMO (877-427-5776)
  • Apple Public Relations (408) 974-2042
  • Apple Software Upgrade Center (888) 840-8433
  • Apple Store (Consumer) (800) MY-APPLE (800-692-7753)
  • Apple Store (Education - Individuals) (800) 780-5009
  • Apple Store (Education - Schools) (800) 800-2775
  • Reseller Referral (Resellers, Trainers, Consultants) (800) 538-9696


  • Apple Store (Consumer) (800) MY-APPLE (800-692-7753)