FAQs about HUD's
Management and Marketing (M&M) Program

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Question 1 - How do I get registered as a HUD-qualified real estate broker?

Answer - You need to register through your local M&M contractor. See more registration instructions.

Question 2 - I am already a HUD-qualified broker and would like to continue selling HUD Homes. Do real estate brokers have to reregister with HUD?

Answer - Yes. Effective the spring of 2003, HUD requires annual recertification. All brokers were recertified at that time. To be recertified the broker must have a valid broker's license.

Question 2a - I was just recertified by HUD but my broker's license expires before the end of this year. Do I need to be recertified?

Answer - Yes. If the license expires before the recertification date the broker will have to again recertify. Whenever a broker's license expires, the recertification must occur.

Question 3 - I've heard that with the M&M program we have to do electronic bidding. I've never done that before with HUD, so how will I know how to do this type of bidding?

Answer - Contact your local M&M for instructions.

Question 4 - If I don't have access to a computer, how do I submit an electronic bid?

Answer - By touch-tone telephone. Contact your local M&M for a special dial-in number.

Question 5 - Is it true that I can no longer earn 6% in sales commissions?

Answer - HUD will pay up to 5% if you are the successful selling broker and not the listing broker. Up to 1% is paid to the listing broker.

Question 6 - Who do I contact if I want to hold an open house?

Answer - Your local M&M contractor.

Question 7 - Can I still advertise HUD Homes?

Answer - Yes, at your expense and in accordance with HUD advertising guidelines. Contact your local M&M for more information.

Question 8 - Who do I contact if I have complaints about the maintenance of a HUD Home?

Answer - Your local M&M contractor or Homeownership Center that has jurisdiction over the property.