Contacts for HUD Systems

Active Partners Performance System (APPS)
Administered by: Multifamily Housing
Phone: (800) 767-7588
Help Desk hours: Monday-Friday, 9am-8pm eastern

Appraiser Search
Administered by: Single Family Housing
Email

Credit Alert Interactive Voice Response System (CAIVRS)
Administered by: Single Family Housing

Development Application Processing System (DAP)
Administered by: Multifamily Housing
Phone: (800) 767-7588
Help Desk hours: Monday-Friday, 9am-8pm eastern
Email

Electronic Grants Management (e-Grants) System
Administered by: Office of Departmental Grants Management and Oversight
Phone: (800) 518-4726
Email

Empowerment Zone/Enterprise Community (RC/EZ/EC) Address Locator
Administered by: Community Planning & Development
Email

Enterprise Geographic Information System Maps (EGIS)
(formerly E-Maps)
Administered by: Community Planning & Development
Email

Fair Market Rent History and Documentation Systems
Administered by: Policy Development & Research
Phone: (800) 245-2691
Email

Family Reporting System (FRS)
Administered by: Public and Indian Housing
Email

FHA Connection
Administered by: Housing

Form 50058
Administered by: Public and Indian Housing

Integrated Disbursement and Information System (IDIS)
Administered by: Community Planning & Development

Lender Assessment Sub-System (LASS)
Administered by: Single Family Housing
Email

Low-Income Housing Tax Credit Database Access
Administered by: Policy Development & Research
Phone: (800) 245-2691
Email

Multifamily Delinquency and Default Reporting System (MDDR)
Administered by: Multifamily Housing
Phone: (800) 767-7588
Help Desk hours: Monday-Friday, 9am-8pm eastern
Email

Multifamily Delinquency and Default Reporting System Administration (MDDR Administration)
Administered by: Multifamily Housing
Email

Online Property Integrated Information Suite (OPIIS)
Administered by: Multifamily Housing
Phone: (202) 708-3193
Email

Public and Indian Housing Information Center (PIC)
Administered by: Public and Indian Housing

Qualified Census Tract (QCT) Table Generator
Administered by: Policy Development & Research
Phone: (800) 245-2691
Email

Real Estate Assessment Center (REAC) systems
(including FASS, MASS, NASS, PASS, QASS, RASS, TASS, WASS and more)
Administered by: Real Estate Assessment Center

Real Estate Management System (REMS)
Administered by: Multifamily Housing
Phone: (800) 767-7588
Help Desk hours: Monday-Friday, 9am-8pm eastern
Email

Section 8 Management Assessment Program (SEMAP)
Administered by: Public and Indian Housing
Email

Single Family Housing Claims Processing
Administered by: Single Family Housing
Email

State of the Cities Data Systems
Administered by: Policy Development & Research
Phone: (800) 245-2691
Email

Tenant Rental Assistance Certification System (TRACS)
Administered by: Multifamily Housing
Phone: (800) 767-7588
Help Desk hours: Monday-Friday, 9am-8pm eastern
Email

Title Eight Automated Paperless Online Tracking System (TEAPOTS)
Administered by: Fair Housing and Equal Opportunity
Email