Managing

Interactive Case Study

De Beers: Living Up to Diamonds

The Issue: De Beers' Multifaceted Strategy Shift

Faced with such challenges as new sources of competitions and suspicion about conflict diamonds, Gareth Penny had to rethink the basics

The Analysis: De Beers: From Supply to Demand

In its strategy that focuses on creating demand rather than controlling supply, De Beers faces some risk as it competes with its customers

Comment: What Would You Do?

"In spearheading the Kimberly Process, which certifies that diamond shipments are conflict-free, De Beers has shown true leadership, as befits the company who would benefit most and wields the most influence."

—Patricia O'Connell

Reader Poll

Is competing with its customers a smart move for De Beers?

Reader Survey: Management Insights

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Game-Changing Management Ideas

What do you think are the most intriguing management ideas on the horizon for today's world? Tell us here

 

Leading With Purpose: Alaina Love

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Send Your Questions

Is there a disconnect between your work and your passions? Could your team deliver better results? Workplace Purpose and Passion expert Alaina Love will answer your questions

 

Ask Liz Ryan

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Ask Liz Ryan a Question Now

Got a career question for our workplace expert, Liz Ryan? Let Liz help with your trickiest job search, networking, or workplace problem

 

Beverly Behan: The Boardroom

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New Year's Resolutions for the Boardroom

After an unprecedented year in business, directors striving for better governance in '09 might want to adopt these three proposals

 

Bill George: True North

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The Innovation Economy

The banks, the carmakers, the real estate market—what will we do? Stop panicking, and consider this eight-step plan to fix the U.S. economy for the long term

 

Viewpoint: James O'Toole

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Let American Workers Work

Fixing Detroit—and jump-starting U.S. manufacturing—is possible, if companies adopt "high-involvement" management practices

 

How: Dov Seidman

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Outgreening as Competitive Advantage

Columnist Dov Seidman explains how green behavior in business should be seen as a strategy for success

 

Headhunter Confidential: Joe McCool

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'Onboarding:' Crucial Feedback for Executive Hires

An emerging ritual to measure performance 90, 100, or 120 days into a top manager's new job can stave off disaster or reinforce excellence

 

Viewpoint: Shoshana Zuboff

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The GM Solution: Life Boats, Not Life Support

As the ship sinks, "creative destruction" is too simplistic. Only a "creative response" can rebuild a U.S. auto industry

 

The MultiPolar World: Mark Foster

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The Global Emergence of the 'New Champions'

Western companies face changing dynamics as multinationals from emerging markets play a bold new role in the sweep toward globalization

 

Creative Leadership: John R. Ryan

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Collaboration: Obama's Best Bet

To forge a economic recovery, Obama must harness Americans' energy by stressing the nation's common purpose

 

IN YOUR FACE: MBA LEARNERS GO THE DISTANCE

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Reader Phillip Hoopes Writes:

"The treasure of sitting in the classroom at a top MBA school: the relationships and network that can be developed."

 

The Welch Way: Jack & Suzy Welch

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Don't Forget to Write!

Passionate bouquets and punishing brickbats: Columns from Jack and Suzy Welch that lit you up this year

 

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Top Stories

Comcast's Twitter Man

For Frank Eliason, managing the cable giant's customer service department means tweeting strategically

Managing Through a Crisis: The New Rules

In times of turmoil, opportunities abound. All managers must do is keep their companies afloat, their eyes peeled for openings, and their bearings—as the old rules wash away

Ego, Not Arrogance, Drives CEO Pay

Executives may be excessively compensated, but government regulation is not the answer. Make them publicly accountable instead

Is Your CEO Recession-Capable?

No chief executive has experience running a business in an economy like today's. Here's a game plan for ensuring effective leadership

The Bachelor's Mike Fleiss on Coming up Roses

Reality TV producer Mike Fleiss has created hugely popular shows, but his career has had to rebound from a few heartaches over the years

CEO Insight: L. Kevin Kelly

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Heidrick & Struggles' New Strategy

The recession has hurt the headhunting industry, so the executive search giant will focus more on services

 

Globality: Harold L. Sirkin

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Airport Reflections

Airports speak volumes about the nature of competition in the era of globality

 

Marshall & Friends: Marshall Goldsmith

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Leadership Code: 5 Rules to Lead By

Dave Ulrich, Norm Smallwood, and Kate Sweetman answer questions about their new book and show how the principles apply in a recession

 

Viewpoint: Ben W. Heineman Jr.

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Principles for Reforming Executive Pay

Reining in excessive management compensation will be high on the "to-do" list of the 111th Congress

 

The Drucker Difference

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Case Study in Hiring: Borders

The bookstore chain seems to have followed Drucker's advice to define the mission before selecting the candidate

 

Harvard Business Online

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Finally, Gen X Takes Over

Barack Obama will be our first Gen X President, but many of his team will be Boomers. A similar dynamic is at work in Corporate America

 

The Innovation Engine

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Harnessing the Power of the Sales Force

Drive your innovation platform—and increase sales— by making use of your salespeople's front-line customer contact and thirst for new products

 

Leadership: Nikos Mourkogiannis

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Obama Needs a New Campaign

The incoming President must focus on one target—energy independence—and employ the same discipline he brought to the election battle

 

Viewpoint: Claudia Lacy Kelly

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What Directors Should Ask about Talent Management

Here are seven questions corporate directors should be asking to determine how well career development and succession planning are being implemented

 

The Ethics Guy: Bruce Weinstein, Ph.D.

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Ethics for Tough Economic Times

Amid the economic slump, don't feel bad about saving instead of spending. In fact, it's unethical to squander money you can't afford to spend

 

Video Series: How-To

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Customer Service, with Joseph Michelli

Tips on elevating the service you provide to customers by creating a lasting, emotional connection, led by the author and business consultant

 

Featured Blog

As the stunning frauds at Indian tech outsourcer Satyam and by Bernard Madoff shock the investment world, many business executives believe it may not be the last. Sixty-three percent of respondents in a recent Deloitte Financial Advisory Services poll expect accounting fraud to increase in the next two years.

Jena McGregor, Management IQ

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