Office of the Civilian Volunteer Medical Reserve Corps - Sponsored by The Office of the United States Surgeon General

Self-Evaluation Tools

The following tools and resources were developed specifically for MRC units to learn how to:

  1. Identify your program’s strengths and opportunities for improvement.
  2. Assess your organizational goals and performance.
  3. Apply information to decision-making and action planning.

Evaluation Toolkit

Self-Evaluation Webinar

  • Getting the Most out of Your Program (May 1, 2007)
    This archived 60-minute program will serve as an introduction to program self-evaluation and how this concept can be used to help MRC units meet their objectives.  

MRC Volunteer Survey: Instructions for Survey Administrators

This survey is designed to help MRC leaders collect information from MRC unit volunteers. It is divided into two sections. The “basic” survey includes broadly important information, such as volunteer demographics, recruitment, reasons for volunteering, satisfaction with the MRC unit, and plans for continuing.

The second document provides “additional questions” that are designed to complement the basic survey. These questions can be added to the basic survey if an MRC unit wants to explore volunteer issues in more depth. These additional questions address the activities in which volunteers have participated (or plan to participate), rewards and other outcomes of the volunteer experience, volunteers’ thoughts about the MRC unit’s mission and goals, commitment to their volunteers roles, perceptions of the support provided by the MRC unit and its interpersonal atmosphere, and finally the volunteers’ suggestions for improvements. These questions collect information about those aspects of the organization most likely relate to volunteers’ engagement, participation, and commitment, and is designed to help MRC units diagnose their strengths and weaknesses in managing and utilizing their volunteers.

Suggestions for Survey Use

  1. Newer MRC units will probably want to start with just the basic survey, to provide an overall assessment of some key volunteer issues.
  2. The additional questions can be used later to follow up and explore issues or problems in more detail.
  3. The additional questions can be added to the basic survey and both sections can be administered as a single survey, for MRC units that are ready for an in-depth exploration of their volunteer populations.
  4. MRC units can conduct a more tailored assessment by administering the basic survey and also some selected sections of the more detailed additional questions that seem to address their more pressing needs or concerns.

Last Updated on 8/28/2007

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