Customer Support

We are here when you need us.

Reference Assistance
Phone: (703) 767-8274; DSN 427-8274
E-mail: ref@dtic.mil

The DTIC Reference Team provides extensive information on topics related to Department of Defense science and technology research, referring you to the right information source. The Reference Team can also assist you with document identification, searching, formulating search strategies, ordering, getting a bibliographic citation corrected, and much more...

Ask A Librarian
Members of the DTIC Reference Team answer your questions via this Web-based system. If they cannot answer your question, they can refer it to the appropriate source.

DTIC Online Support
Phone: (703) 767-8265; DSN 427-8265
E-mail: ref@dtic.mil

The DTIC Online Support Team addresses all customers' information needs including: formulating search strategies, creating saved searches, ordering bibliographies, reporting and troubleshooting technical problems, assistance using a DTIC product or service. Assistance is offered promptly and courteously.

Small Business Innovation Research (SBIR)
Phone: (703) 767-8225
Email: outreach@dtic.mil

DTIC provides valuable online technical information support to small high-technology firms, as potential R&D contractors and SBIR/STTR participants, to enhance their research and development, technology transfer, networking and marketing efforts

Customer Support