The U.S. Equal Employment Opportunity Commission

National Aeronautics & Space Administration (NASA)

ADR Techniques: Mediation, Settlement Conference
Source of Neutrals: Inhouse, Another Federal Agency, Private Organization
Contact: Brenda R. Manuel, Assistant Administrator
Office of Diversity and Equal Opportunity
NASA Headquarters
300 E Street, SW Suite 4W39
Washington, DC 20546-0001
(202) 358-2167
(fax) 202 358-2829
TDD (202) 358-3745

Donald A, King Acting Director
EO Compliance,
Complaints Resolution and ADR Division
(202) 358-2180
(fax) 202 358-2829

Web page: http://www.hq.nasa.gov/office/codee/contact.html
Fiscal Year 2006 2007 2008
Size of Work Force 18,697 18,520  
Pre-Complaint Process
Completed/Ended Counselings 108 124  
Offered ADR 89 90  
Process in ADR 26 32  
Completed ADR 26 32  
Resolved Disputes 19 21  
Formal Complaint Process
Complaints Clousures 64 46  
Offered ADR 32 20  
Processed in ADR 24 16  
Completed ADR 24 16  
Resolved Disputes 8 11  

For FY 2000 through FY 2005, ADR activity was measured in both completed and pending counselings and complaints.

Fiscal Year 2000 2001 2002 2003 2004 2005
Size of Work Force 19,138 19,329 17,933 19,313 19,533 18,891
Pre-Complaint Process
Completed Counselings 133 125 106 174 119 59
Offered ADR N/A N/A 36 174 105 64
Processed in ADR 16 17 13 78 10 22
Completed ADR 11 15 15 74 14 16
Resolved Disputes 11 14 3 45 9 4
Formal Complaint Process
Complaints Filed 35 55 57 50 38 36
Complaints in Inventory 135 133 138 132 121 110
Offered ADR N/A N/A 38 50 33 23
Processed in ADR N/A 19 30 18 29 8
Completed ADR 8 19 26 22 18 13
Resolved Disputes 1 12 14 14 10 12

This page was last modified on October 20, 2008.

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