The U.S. Equal Employment Opportunity Commission


Consumer Product Safety Commission (CPSC)

ADR Techniques: Mediation
Source of Neutrals: Private Organizations, Another Federal Agency
Contact: Kathleen Buttrey, EEO Director
Deborah Waterman, Equal Employment Specialist
4330 East-West Highway, Room 712
Bethesda, MD 20814
(301) 504-7904
(fax) (301) 504-0107
Email - dwaterman@cpsc.gov
Web page: http://www.cpsc.gov
Fiscal Year 2006 2007 2008
Size of Work Force 403 396  
Pre-Complaint Process
Completed/Ended Counselings 6 11  
Offered ADR 3 3  
Process in ADR 2 2  
Completed ADR 2 2  
Resolved Disputes 0 2  
Formal Complaint Process
Complaints Clousures 4 6  
Offered ADR 0 0  
Processed in ADR 0 0  
Completed ADR 0 0  
Resolved Disputes 0 0  

For FY 2000 through FY 2005, ADR activity was measured in both completed and pending counselings and complaints.

Fiscal Year 2000 2001 2002 2003 2004 2005
Size of Work Force 471 479 480 479 465 421
Pre-Complaint Process
Completed Counselings 4 7 5 8 10 6
Offered ADR N/A N/A 3 3 11 5
Processed in ADR 0 3 3 2 6 0
Completed ADR 0 1 3 2 5 1
Resolved Disputes 0 1 3 2 4 1
Formal Complaint Process
Complaints Filed 5 5 3 5 2 2
Complaints in Inventory 8 11 7 6 5 3
Offered ADR N/A N/A 2 0 5 2
Processed in ADR N/A 0 2 0 2 0
Completed ADR 0 0 2 0 2 0
Resolved Disputes 0 0 2 0 2 0

This page was last modified on October 10, 2008.

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