Return to Home PageThe U.S. Equal Employment Opportunity Commission
| ADR Techniques: | Mediation |
| Source of Neutrals: | Inhouse, Private Organizations |
| Contact: | Glenn Crispell, ADR Program Manager - Agency Ombudsman Address - CIA Alternative Dispute Resolution Manager 1A26 OHB Washington, DC 20505 (703) 482-0782 (fax) (703) 482-1715 |
| Fiscal Year | 2006 | 2007 | 2008 | |||||
|---|---|---|---|---|---|---|---|---|
| Size of Work Force | N/A | N/A | ||||||
| Pre-Complaint Process | ||||||||
| Completed/Ended Counselings | 21 | 30 | ||||||
| Offered ADR | 9 | 30 | ||||||
| Process in ADR | 2 | 1 | ||||||
| Completed ADR | 2 | 1 | ||||||
| Resolved Disputes | 0 | 0 | ||||||
| Formal Complaint Process | ||||||||
| Complaints Clousures | 22 | 10 | ||||||
| Offered ADR | 6 | 16 | ||||||
| Processed in ADR | 2 | 1 | ||||||
| Completed ADR | 2 | 1 | ||||||
| Resolved Disputes | 1 | 0 | ||||||
For FY 2000 through FY 2005, ADR activity was measured in both completed and pending counselings and complaints.
| Fiscal Year | 2000 | 2001 | 2002 | 2003 | 2004 | 2005 | |
|---|---|---|---|---|---|---|---|
| Size of Work Force | N/A | N/A | N/A | N/A | N/A | N/A | |
| Pre-Complaint Process | |||||||
| Completed Counselings | 45 | 47 | 31 | 29 | 38 | 39 | |
| Offered ADR | N/A | N/A | 31 | 28 | 38 | 27 | |
| Processed in ADR | 1 | 7 | 3 | 1 | 1 | 3 | |
| Completed ADR | 1 | 7 | 3 | 1 | 1 | 3 | |
| Resolved Disputes | 1 | 5 | 1 | 1 | 1 | 0 | |
| Formal Complaint Process | |||||||
| Complaints Filed | 25 | 28 | 15 | 13 | 14 | 21 | |
| Complaints in Inventory | 68 | 57 | 39 | 39 | 40 | 40 | |
| Offered ADR | N/A | N/A | 0 | 0 | 15 | 16 | |
| Processed in ADR | N/A | 0 | 0 | 0 | 1 | 2 | |
| Completed ADR | 0 | 0 | 0 | 0 | 1 | 2 | |
| Resolved Disputes | 0 | 0 | 0 | 0 | 0 | 0 | |
This page was last modified on October 10, 2008.