Return to Home PageThe U.S. Equal Employment Opportunity Commission
| ADR Techniques: | Mediation |
| Source of Neutrals: | Inhouse, Another Federal Agency, Private Organization |
| Contact: | Margareth Bennett Assistant Administrator EEO & Civil Rights Compliance Office of EEO and Civil Rights (202) 205-7158 (fax) (202) 481-0645 |
| Web page: | http://www.sba.gov/ |
| Fiscal Year | 2006 | 2007 | 2008 | |||||
|---|---|---|---|---|---|---|---|---|
| Size of Work Force | 6,280 | 5,030 | ||||||
| Pre-Complaint Process | ||||||||
| Completed/Ended Counselings | 71 | 71 | ||||||
| Offered ADR | 26 | 14 | ||||||
| Process in ADR | 15 | 7 | ||||||
| Completed ADR | 15 | 7 | ||||||
| Resolved Disputes | 4 | 1 | ||||||
| Formal Complaint Process | ||||||||
| Complaints Clousures | 29 | 50 | ||||||
| Offered ADR | 3 | 1 | ||||||
| Processed in ADR | 3 | 1 | ||||||
| Completed ADR | 3 | 1 | ||||||
| Resolved Disputes | 1 | 1 | ||||||
For FY 2000 through FY 2005, ADR activity was measured in both completed and pending counselings and complaints.
| Fiscal Year | 2000 | 2001 | 2002 | 2003 | 2004 | 2005 |
|---|---|---|---|---|---|---|
| Size of Work Force | 4,217 | 4,247 | 3,890 | 3,784 | 4,464 | 4,574 |
| Pre-Complaint Process | ||||||
| Completed Counselings | 36 | 49 | 37 | 44 | 54 | 55 |
| Offered ADR | N/A | N/A | 17 | 23 | 29 | 9 |
| Processed in ADR | 14 | 15 | 9 | 13 | 16 | 4 |
| Completed ADR | 14 | 19 | 10 | 15 | 13 | 8 |
| Resolved Disputes | 1 | 10 | 10 | 10 | 6 | 2 |
| Formal Complaint Process | ||||||
| Complaints Filed | 26 | 30 | 23 | 39 | 23 | 39 |
| Complaints in Inventory | 128 | 112 | 101 | 98 | 69 | 81 |
| Offered ADR | N/A | N/A | 4 | 3 | 0 | 0 |
| Processed in ADR | N/A | 1 | 1 | 1 | 0 | 0 |
| Completed ADR | 1 | 3 | 1 | 1 | 1 | 0 |
| Resolved Disputes | 0 | 0 | 1 | 1 | 0 | 0 |
This page was last modified on October 20, 2008.