The U.S. Equal Employment Opportunity Commission


Office of Personnel Management (OPM)

ADR Techniques: Mediation
Source of Neutrals: Private Organization
Contact: Center for Equal Employment Opportunity
Stephen Shih, Chief
1900 E Street, N.W. Room 6460
Washington, DC 20415
(202) 606-2460
(202) 606-2489
Web page: http://www.opm.gov
Fiscal Year 2006 2007 2008
Size of Work Force 5,335 5,818  
Pre-Complaint Process
Completed/Ended Counselings 64 55  
Offered ADR 64 55  
Process in ADR 1 0  
Completed ADR 1 0  
Resolved Disputes 1 0  
Formal Complaint Process
Complaints Clousures 45 40  
Offered ADR 0 0  
Processed in ADR 0 0  
Completed ADR 0 0  
Resolved Disputes 0 0  

For FY 2000 through FY 2005, ADR activity was measured in both completed and pending counselings and complaints.

Fiscal Year 2000 2001 2002 2003 2004 2005
Size of Work Force 3,616 3,582 3,684 3,618 3,698 5,183
Pre-Complaint Process
Completed Counselings 31 38 27 56 109 81
Offered ADR N/A N/A 1 13 23 64
Processed in ADR 0 0 1 2 3 0
Completed ADR 0 0 1 0 5 1
Resolved Disputes 0 0 0 0 1 1
Formal Complaint Process
Complaints Filed 35 28 19 28 66 54
Complaints in Inventory 65 63 55 60 109 139
Offered ADR N/A N/A 0 1 0 0
Processed in ADR N/A 5 0 1 0 0
Completed ADR 0 5 0 0 1 0
Resolved Disputes 0 0 0 0 1 0

This page was last modified on October 20, 2008.

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