The U.S. Equal Employment Opportunity Commission

Department of the Treasury

ADR Techniques: Mediation, Settlement Conference, Fact Finding, Facilitation
Source of Neutrals: Inhouse, Another Federal Agency, Private Organization
Contact: Headquarters
Office of Equal Opportunity Programs
Mariam Harvey, Acting Director
(202) 622-1160

Departmental Offices
Gloria Booze, Equal Employment Opportunity Officer
655 15th Street, N.W. Rm 1453
Metropolitan Square
Washington, D.C. 20220
(202) 622-4134
FAX NO.: (202) 622-0684

Terri Simmons, Employee Relations Specialist
Office of Personnel Resources
Metropolitan Square, Room 6202
Washington, DC 20220
(202) 622-1097
FAX NO.: (202) 622-2626

Jeff Robertson, Employee Relations Specialist
Office of Personnel Resources
Metropolitan Square, Room 6200
Washington, DC 20220
(202) 622-1296
FAX NO.: (202) 622-2626

Bureau of Engraving & Printing
Karen Willis, Acting Manager
Dispute Resolution Division
14th and C Streets, S.W., Suite 639
Washington, D.C. 20228
(202) 874-3340
Fax (202)874-3311
Email: Karen.Willis@bep.treas.gov
Web: www.bep.treas.gov

Alcohol and Tobacco Tax and Trade Bureau
Donna Summers, Office of Equal Opportunity
550 Main Street, Room 8002
Cincinnati, Ohio 45202
(513) 684-6344
Fax (513) 684-6362

Bureau of Public Debt
Ms. Cheryl Adams, EEO Officer
200 3rd Street, Room 307
Parkersburg, West Virginia 26106
(304) 480-6527
Fax (304) 480-6074

Internal Revenue Service
Headquarters
Policy: Roselyn Brown, ADR Policy Program Manager (Policy)
1111 Constitution Avenue, N.W.
Washington, D.C. 20224
(202) 927-2743
Fax (202) 622-4454

Deborah Magrogan, IRS Chief Counsel
Director, Training and Communications Division
IRS/Office of Chief Counsel
950 L’Enfant Plaza, S.W., Room 500
Washington, D.C. 20024
(202) 874-9216
Fax (202) 874-9203

Deborah Greene
ADR Program Coordinator
Internal Revenue Service
1111 Constitution Avenue, N.W.
Washington, DC 20224
(317) 226-5223
Fax (317) 226-6153

U.S. Mint
Jacqueline (Jackie) Morgan, EEO Manager
(202) 354-7260

Erin Byrnes, ADR Program Manager
801 9th Street, N.W., 8th Floor
Washington, D.C. 20220
(202) 354-7803
Fax (202) 756-6108

Albert Davis, ADR In-take
(202) 354-7861

Don Thompson, Ombuds
(202) 354-7305

Jerry Folks, Treasury Shared Neutrals
(202) 354-7260

Office of the Comptroller of the Currency (OCC)
Ruby Mae Thomas, Director
Workplace Fairness and Alternative Resolutions Division
250 E Street, S.W., Mail Stop 2-6
Washington, DC 20219-0001
(202) 874-5360
Fax: 202-874-5629

Treasury Inspector General for Tax Administration (TIGTA)
Ray Campbell, Equal Employment Opportunity Officer
1125 15th Street, N.W.
Suite 700A
Washington, D.C. 20005
(202) 927-7473
FAX NO.: (202) 622-5624

Financial Crimes Enforcement Network
Stephanie Holder, Equal Employment Opportunity Officer
2070 Chain Bridge Road, Suite 200
Vienna, VA 22182
(703) 905-3741
FAX NO.: (703) 905-3690

Office of the Inspector General
Claudine Pannell-Goodlett, Equal Employment Opportunity Manager
1500 Pennsylvania Avenue, NW
Washington, DC 20220
(202) 622-1090
FAX NO.: (202) 622-2151

Financial Management Service
Office of Equal Opportunity and Diversity
PG Center, Bldg. 2, Room 133
3700 East-West Highway
Hyattsville, MD 20782
(202) 874-8330
Fax (202) 874-8660

Office of Thrift Supervision
Lynnwood Campbell
Office of Equality and Workplace Principles
1700 G Street, N.W.
Washington, D.C. 20552
(202) 906-6477
FAX NO.: (202) 906-6513

Web page: http://www.ustreas.gov/organization/employment/index.html
Fiscal Year 2006 2007 2008
Size of Work Force 121,452 119,281  
Pre-Complaint Process
Completed/Ended Counselings 1,019 1,046  
Offered ADR 992 987  
Process in ADR 314 307  
Completed ADR 314 307  
Resolved Disputes 121 95  
Formal Complaint Process
Complaints Clousures 592 603  
Offered ADR 79 184  
Processed in ADR 12 59  
Completed ADR 12 59  
Resolved Disputes 9 26  

For FY 2000 through FY 2005, ADR activity was measured in both completed and pending counselings and complaints.

Fiscal Year 2000 2001 2002 2003 2004 2005
Size of Work Force 162,119 164,394 169,399 131,069 128,317 123,454
Pre-Complaint Process
Completed Counselings 2,127 2,123 2,331 1,729 1,661 1,259
Offered ADR N/A N/A 2,090 1,558 1,651 1,175
Processed in ADR 152 154 366 443 346 286
Completed ADR 24 143 347 326 371 314
Resolved Disputes 8 77 218 192 236 186
Formal Complaint Process
Complaints Filed 1,313 1,202 1,264 883 804 613
Complaints in Inventory 3,178 3,146 3,131 2,141 1,828 1,648
Offered ADR N/A N/A 169 73 50 168
Processed in ADR N/A 52 93 30 2 21
Completed ADR 1 52 90 24 1 20
Resolved Disputes 1 24 68 14 1 13

This page was last modified on October 17, 2008.

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