The U.S. Equal Employment Opportunity Commission


Department of Housing & Urban Development (HUD)

ADR Techniques: Mediation, Fact Finding
Source of Neutrals: Inhouse, Another Federal Agency, Private Organizations
Contact: Dr. Jerry W. Jones, Jr.
Director, Alternative Dispute Resolution
451 7th Street, SW, Room 7143
Washington, DC 20410
(202) 708-0614 ext. 7060
Fax: 202 619-0095
Email: jerry_w._jones@hud.gov
Web page: http://www.hud.gov/offices/odeeo/resolution.cfm
Fiscal Year 2006 2007 2008
Size of Work Force 9,364 8,747  
Pre-Complaint Process
Completed/Ended Counselings 156 140  
Offered ADR 156 140  
Process in ADR 72 69  
Completed ADR 72 69  
Resolved Disputes 28 15  
Formal Complaint Process
Complaints Clousures 143 92  
Offered ADR 19 4  
Processed in ADR 18 4  
Completed ADR 18 4  
Resolved Disputes 11 4  

For FY 2000 through FY 2005, ADR activity was measured in both completed and pending counselings and complaints.

Fiscal Year 2000 2001 2002 2003 2004 2005
Size of Work Force 9,843 10,702 10,342 10,435 10,135 9,554
Pre-Complaint Process
Completed Counselings 180 127 305 188 154 156
Offered ADR N/A N/A 165 182 150 152
Processed in ADR 80 57 48 53 37 32
Completed ADR 7 25 66 57 37 30
Resolved Disputes 3 10 20 21 20 22
Formal Complaint Process
Complaints Filed 108 113 134 108 123 105
Complaints in Inventory 392 402 417 386 358 295
Offered ADR N/A N/A 34 39 26 32
Processed in ADR N/A 15 32 35 17 25
Completed ADR 2 13 34 27 23 18
Resolved Disputes 2 12 19 15 15 6

This page was last modified on October 10, 2008.

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