The U.S. Equal Employment Opportunity Commission
ADR Techniques: | Mediation, Peer Review, Ombuds |
Source of Neutrals: | Inhouse, Another Federal Agency, Private Organizations |
Contact: | EEO Director Office of the Secretary, 200 Independence Ave., SW, Washington, DC 20201 (202) 619-1564 (fax) (202) 619-0823 Ms. Bonita Edwards, Counseling Coordinator (manages informal EEO process) (202) 619-1564 Centers for Disease Control and Agency for Toxic Substances Disease Registry Departmental Appeals Board Food and Drug Administration National Institutes Of Health |
Web page: | http://www.os.dhhs.gov/dab/adr/process.html |
Fiscal Year | 2006 | 2007 | 2008 | |||||
---|---|---|---|---|---|---|---|---|
Size of Work Force | 64,049 | 63,626 | ||||||
Pre-Complaint Process | ||||||||
Completed/Ended Counselings | 462 | 559 | ||||||
Offered ADR | 444 | 522 | ||||||
Process in ADR | 115 | 149 | ||||||
Completed ADR | 115 | 149 | ||||||
Resolved Disputes | 49 | 31 | ||||||
Formal Complaint Process | ||||||||
Complaints Clousures | 316 | 274 | ||||||
Offered ADR | 49 | 55 | ||||||
Processed in ADR | 19 | 22 | ||||||
Completed ADR | 19 | 22 | ||||||
Resolved Disputes | 11 | 4 |
For FY 2000 through FY 2005, ADR activity was measured in both completed and pending counselings and complaints.
Fiscal Year | 2000 | 2001 | 2002 | 2003 | 2004 | 2005 |
---|---|---|---|---|---|---|
Size of Work Force | 57,829 | 65,470 | 66,723 | 60,014 | 64,991 | 64,643 |
Pre-Complaint Process | ||||||
Completed Counselings | 689 | 505 | 548 | 541 | 470 | 537 |
Offered ADR | N/A | N/A | 373 | 309 | 347 | 517 |
Processed in ADR | 145 | 112 | 83 | 126 | 133 | 135 |
Completed ADR | 129 | 102 | 80 | 110 | 145 | 137 |
Resolved Disputes | 107 | 42 | 42 | 83 | 62 | 48 |
Formal Complaint Process | ||||||
Complaints Filed | 349 | 262 | 274 | 257 | 244 | 290 |
Complaints in Inventory | 1,163 | 909 | 820 | 666 | 577 | 622 |
Offered ADR | N/A | N/A | 114 | 43 | 32 | 48 |
Processed in ADR | N/A | 38 | 15 | 34 | 20 | 16 |
Completed ADR | 8 | 38 | 13 | 34 | 20 | 11 |
Resolved Disputes | 5 | 7 | 3 | 13 | 10 | 6 |
This page was last modified on October 10, 2008.