Return to Home PageThe U.S. Equal Employment Opportunity Commission
| ADR Techniques: | Mediation, Facilitation |
| Source of Neutrals: | Inhouse, Private Organizations |
| Contact: | Office of Civil Rights |
| Web page: | http://www.state.gov/s/ocr/ |
| Fiscal Year | 2006 | 2007 | 2008 | |||||
|---|---|---|---|---|---|---|---|---|
| Size of Work Force | 19,667 | 24,571 | ||||||
| Pre-Complaint Process | ||||||||
| Completed/Ended Counselings | 169 | 172 | ||||||
| Offered ADR | 168 | 137 | ||||||
| Process in ADR | 34 | 24 | ||||||
| Completed ADR | 34 | 24 | ||||||
| Resolved Disputes | 21 | 6 | ||||||
| Formal Complaint Process | ||||||||
| Complaints Clousures | 86 | 73 | ||||||
| Offered ADR | 25 | 6 | ||||||
| Processed in ADR | 23 | 6 | ||||||
| Completed ADR | 23 | 6 | ||||||
| Resolved Disputes | 12 | 1 | ||||||
For FY 2000 through FY 2005, ADR activity was measured in both completed and pending counselings and complaints.
| Fiscal Year | 2000 | 2001 | 2002 | 2003 | 2004 | 2005 |
|---|---|---|---|---|---|---|
| Size of Work Force | 19,658 | 16,396 | 17,457 | 17,638 | 28,716 | 18,580 |
| Pre-Complaint Process | ||||||
| Completed Counselings | 225 | 217 | 212 | 276 | 90 | 98 |
| Offered ADR | N/A | N/A | 84 | 138 | 29 | 160 |
| Processed in ADR | 3 | 19 | 66 | 32 | 22 | 23 |
| Completed ADR | 3 | 19 | 63 | 27 | 30 | 12 |
| Resolved Disputes | 1 | 17 | 51 | 10 | 12 | 7 |
| Formal Complaint Process | ||||||
| Complaints Filed | 59 | 48 | 55 | 76 | 77 | 76 |
| Complaints in Inventory | 203 | 180 | 149 | 162 | 159 | 156 |
| Offered ADR | N/A | N/A | 14 | 7 | 11 | 76 |
| Processed in ADR | N/A | 56 | 14 | 3 | 10 | 17 |
| Completed ADR | 3 | 32 | 21 | 3 | 10 | 7 |
| Resolved Disputes | 1 | 30 | 19 | 1 | 6 | 7 |
This page was last modified on October 17, 2008.