The U.S. Equal Employment Opportunity Commission


Department of Commerce

ADR Techniques: Mediation
Source of Neutrals: Another Federal Agency, Inhouse
Contact: Bernadette Worthy, Chief
Client Services and Resolution (Office of Civil Rights)
(202) 482-8121

Bureau EEO Offices

US Census Bureau
http://www.census.gov
Edith D. Robertson, Coordinator
(301) 763-5118
(fax)(301) 457-2303
Email: Edith.Devon.Robinson@census.gov
U.S. Census Bureau
4700 Silver Hill Rd
Room 1237.3
Washington DC 20233
Bureau uses NOAA ADR: Mary Hoagland, Director
http://www.adr.noaa.gov

National Institute of Standards and Technology (NIST)
Mirta-Marie Keys, Acting Director, Civil Rights Office
Gaithersburg, MD
(301) 975-2042
E-mail: mirta-marie.keys@nist.gov
Robin Wolf, EEO Specialist (area programs)
Boulder, CO
(303) 497-5525

National Oceanic and Atmospheric Administration (NOAA)
Alfred A. Corea
EEO Officer
1315 East-West Highway, Room 13345
Silver Spring, Maryland 20910
301-713-0500
Email: alfred.a.corea@noaa.gov

NOAA ADR
http://www.adr.noaa.gov
ADR Program
Mary Hoagland, Director,
Dee Nelson
Derrick Hookano
(206)-526-6171

Patent and Trademark Office (PTO)
Maria Campo, Acting EEO Officer
2011 Crystal Drive, Suite 611
Alexandria, Virginia 20231
703-305-8292
E-mail: Maria.Campo@USPTO.GOV

All Other Bureaus*
Bernadette Worthy, EEO Officer, Office of the Secretary, Office of Civil Rights
14th and Constitution Avenue, NW
Mail Stop 6012 HCHB
Washington, D.C. 20230
202-482-8121 (V)
Email: bworthy@doc.gov

* Bureau of Economic Analysis (BEA)
Bureau of Industry and Security (BIS)
Economic and Statistics Administration (ESA)
Economic Development Administration (EDA)
International Trade Administration (ITA)
Minority Business Development Agency (MBDA)
National Technical Information Service (NTIS)
National Telecommunications and Information Administration (NTIA)
Office of General Counsel (OGC)
Office of the Secretary (OS)
Technology Administration (TA)

Web page: http://www.osec.doc.gov/ocr/eeoprocess.html
Fiscal Year 2006 2007 2008
Size of Work Force 41,600 41,330  
Pre-Complaint Process
Completed/Ended Counselings 321 341  
Offered ADR 209 242  
Process in ADR 33 28  
Completed ADR 33 28  
Resolved Disputes 18 13  
Formal Complaint Process
Complaints Clousures 292 204  
Offered ADR 110 149  
Processed in ADR 11 18  
Completed ADR 11 18  
Resolved Disputes 7 14  

For FY 2000 through FY 2005, ADR activity was measured in both completed and pending counselings and complaints.

Fiscal Year 2000 2001 2002 2003 2004 2005
Size of Work Force 44551 33356 38401 44687 38,734 41,548
Pre-Complaint Process
Completed Counselings 3209 418 287 209 280 329
Offered ADR N/A N/A 256 139 192 233
Processed in ADR 25 30 16 22 54 40
Completed ADR 25 18 16 30 54 36
Resolved Disputes 5 15 13 10 20 20
Formal Complaint Process
Complaints Filed 1,356 236 177 171 151 186
Complaints in Inventory 1,803 1,490 925 803 635 549
Offered ADR N/A N/A 169 24 54 72
Processed in ADR N/A 0 11 5 13 12
Completed ADR 38 0 7 5 17 12
Resolved Disputes 3 0 5 2 8 5

This page was last modified on October 10, 2008.

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