The U.S. Equal Employment Opportunity Commission

Corporation for National and Community Service (CNS)

ADR Techniques: Mediation
Source of Neutrals: Private Organizations
Contact: John Rogers
Corporation for National and Community Service
Human Capital Specialist
Office of Workforce Relations
(202) 606-6646
(202) 606-3466 (Fax)
Email: jrogers@cns.gov

Liz A. Honnoll, Director
Office of Civil Rights and Inclusiveness
Corporation for National and Commiunity Service
1201 New York Avenue
Washington, DC 20525
(202) 606-6913
(202) 606-3465 (Fax)
Email: ehonnell@cns.gov
Web page: http://www.nationalservice.org/about/eo/index.html
Fiscal Year 2006 2007 2008
Size of Work Force 550 580  
Pre-Complaint Process
Completed/Ended Counselings 10 10  
Offered ADR 10 4  
Process in ADR 1 1  
Completed ADR 1 1  
Resolved Disputes 0 1  
Formal Complaint Process
Complaints Clousures 4 4  
Offered ADR 4 0  
Processed in ADR 1 0  
Completed ADR 1 0  
Resolved Disputes 1 0  

For FY 2000 through FY 2005, ADR activity was measured in both completed and pending counselings and complaints.

Fiscal Year 2000 2001 2002 2003 2004 2005
Size of Work Force 634 578 599 581 601 581
Pre-Complaint Process
Completed Counselings 33 22 34 12 14 9
Offered ADR N/A N/A 6 1 2 8
Processed in ADR 14 4 5 1 2 3
Completed ADR 14 4 5 1 2 3
Resolved Disputes 5 1 4 0 1 1
Formal Complaint Process
Complaints Filed 18 11 10 8 3 3
Complaints in Inventory 38 38 25 21 19 5
Offered ADR N/A N/A 0 2 0 1
Processed in ADR N/A 0 0 2 0 1
Completed ADR 0 0 0 2 0 1
Resolved Disputes 0 0 0 1 0 1

This page was last modified on October 10, 2008.

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