Return to Home PageThe U.S. Equal Employment Opportunity Commission
| ADR Techniques: | Mediation, Settlement Conference |
| Source of Neutrals: | Inhouse |
| Contact: | Jean W. Riggs, Director EEO (703) 607-5136 DFAS Indianapolis DFAS-DDSE/IN (COL 208 S-1) 8899 E. 56th Street Indianapolis, IN 46249-0140 (317) 510-4400 Fax: (317) 510-2166 |
| Web page: | http://www.dfas.mil/ |
| Fiscal Year | 2006 | 2007 | 2008 | |||||
|---|---|---|---|---|---|---|---|---|
| Size of Work Force | 13,176 | 12,571 | ||||||
| Pre-Complaint Process | ||||||||
| Completed/Ended Counselings | 147 | 147 | ||||||
| Offered ADR | 91 | 80 | ||||||
| Process in ADR | 53 | 50 | ||||||
| Completed ADR | 53 | 50 | ||||||
| Resolved Disputes | 29 | 30 | ||||||
| Formal Complaint Process | ||||||||
| Complaints Clousures | 98 | 65 | ||||||
| Offered ADR | 22 | 9 | ||||||
| Processed in ADR | 20 | 7 | ||||||
| Completed ADR | 20 | 7 | ||||||
| Resolved Disputes | 12 | 5 | ||||||
For FY 2000 through FY 2005, ADR activity was measured in both completed and pending counselings and complaints.
| Fiscal Year | 2000 | 2001 | 2002 | 2003 | 2004 | 2005 | |
|---|---|---|---|---|---|---|---|
| Size of Work Force | 18,178 | 16,178 | 14,869 | 14,193 | 13,638 | 13,483 | |
| Pre-Complaint Process | |||||||
| Completed Counselings | 184 | 149 | 241 | 215 | 184 | 175 | |
| Offered ADR | N/A | N/A | 0 | 0 | 202 | 105 | |
| Processed in ADR | 33 | 11 | 0 | 0 | 21 | 33 | |
| Completed ADR | 34 | 11 | 0 | 0 | 20 | 27 | |
| Resolved Disputes | 8 | 5 | 0 | 0 | 12 | 20 | |
| Formal Complaint Process | |||||||
| Complaints Filed | 139 | 117 | 147 | 118 | 99 | 84 | |
| Complaints in Inventory | 401 | 331 | 323 | 299 | 289 | 206 | |
| Offered ADR | N/A | N/A | 30 | 23 | 17 | 46 | |
| Processed in ADR | N/A | 13 | 30 | 22 | 13 | 19 | |
| Completed ADR | 15 | 13 | 30 | 19 | 16 | 18 | |
| Resolved Disputes | 12 | 6 | 24 | 10 | 12 | 9 | |
This page was last modified on October 10, 2008.